Burger King

116 TX-332, Lake Jackson
(979) 297-2499

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Recent Reviews

We went through the drive thru. The young lady serving the food shoved an entire order for three people into one bag. When we got home we were missing a Spicy Crispy Sandwich. We had to drive all the way back. There was no apology or any acknowledgment of their mistake. The sandwich was in the warmer. The employee simply put it in a bag and handed it to me. When we got back home I realized that my double whopper had one burnt patty and one undercooked patty. Horrible experience....
I placed an order on the app using my crown so I got a free whopper it got ready fast as soon as I pulled up to the window it was ready. The girl with the pink hair was extremely nice and courteous and I loved her pink hair.
4* for food, it's fast food. They made it well. Five stars are for scratch made.

However, a year ago, the food wasn't even right. The staff was either defeated or rude, and the GM hadn't a care in the world.

I was told recently there was a change, so I took a chance. Usually franchise situations just keep replacing bad with bad. But this was different.

Arlene, the GM, was very polite, professional, and personable....

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