Whataburger

$ • Burgers, Fast Food

Hours today·

About Whataburger

Whataburger in Lake Jackson is known for its friendly staff who always get the order right. Despite some issues with customer service, the food is consistently good, fresh, and hot. Customers appreciate the reasonable timing, even during busy hours, and the drive-thru service is efficient. Sometimes, fries may be missed in the order, but the overall experience remains positive. The restaurant offers plenty of parking in the strip mall and is wheelchair accessible at the front entrance. Kids of all ages are welcome, and dietary restrictions like no salt are accommodated. The staff works hard to serve customers quickly, even during busy times, and the food quality remains high, encouraging repeat visits. However, when the general manager is not present, there can be some disorganization, like missing items in orders, which can be frustrating. Overall, it is a popular spot with a great location, where customers often wait for fresh, correct orders.

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Whataburger Reviews

3.7
396 ratings
5
46%
4
11%
3
11%
2
6%
1
26%
Food
3.8
Atmosphere
3.6
Service
3.3

Share your opinion about Whataburger

Good food :) good customer service too !
This was our first time visiting Whataburger, and the hospitality was absolutely amazing! Omar, the franchise owner, went above and beyond to make us feel welcome. He took the time to explain some of the popular menu options and helped us decide what to try. He even came around to check on us with a tray full of different sauces, making sure we had everything we needed!

You don’t see this kind of genuine customer service very often anymore! Omar was incredibly friendly,...read full review
Usually busy but food still comes quickly.

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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