Andy's Frozen Custard

Name: Andy's Frozen Custard
Address: 610 E Hawkins Pkwy, Longview, Texas, 75605, US
Telephone: (430) 625-4774
Price range: $
Rating: 4.2

$ • Ice Cream

Hours:
610 E Hawkins Pkwy, Longview
(430) 625-4774

About Andy's Frozen Custard

Andy's Frozen Custard is a popular spot for a quick snack with fast service at the window. Their custard is delicious, and customers often comment that the small portions are surprisingly large and very satisfying. The menu includes seasonal flavors like lemon and strawberry shortcake, which are described as summer in a cup with the right balance of tart, sweet, and creamy. Classic choices such as hot fudge malt and sundaes remain favorites. The staff is friendly, professional, and welcoming, providing personalized customer service. Many reviews highlight the richness and creaminess of the frozen custard, often stating it is the best compared to other soft serve or frozen yogurt. Customers appreciate the value, flavor, and freshness of the custard, as well as the kid-friendly atmosphere. Some mention that the custard can be expensive and that the drive-thru sometimes smells like rotten milk, which is unusual for an ice cream shop. One customer shared that their 6-year-old dropped her ice cream on the ground, and the staff kindly made her another one without asking. The service at the walk-up window is generally quick, though at times it can be slow, possibly due to new staff training. Improvements could include better organization for walk-up orders and more seating options for groups. Overall, Andy’s offers a satisfying and refreshing treat for all ages, especially for those seeking the best root beer float in town.