Chick-fil-A

507 E Loop 281, Longview
(903) 663-6631

Recent Reviews

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Andrea Orona

IF I COULD DO 0 STARS I WOULD! The drive thru line was extremely long understandable its rush hour, drive thru cashier wasn’t friendly and was super annoyed. Left after waiting 40 minutes with a whole meal missing, and “medium and large” fries where halfway filled so ultimately it’s a small fry in a bigger box. Fries where also soggy. Missing Polynesian sauces which is the main on we asked for. When I called back for the missing meal they told me “oh well if you want to come back we will give it to you for free” no apology, but hey atleast I was going to get the meal for free that I had already paid for! Smh this used to be a great location seems to have gone downhill really bad.

Atmosphere: 1

Food: 1

Service: 1

Zachary Smith

Have been here several times now and waited 20+ minutes in the drive thru no matter the time of day.

Workers taking orders aren’t friendly and service is extremely slow.

Fast service and a happy worker are times of the past, at least at this location.

Atmosphere: 1

Food: 3

Service: 1

Bobby Siscoe

Great food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich

Rusty Shackleford

My wife called the restaurant about an item being forgotten on an order. An employee named McKayla answered the phone and tried to get my wife to come to the restaurant the same night. We instead wanted to just receive a reward to use for later. McKayla then sat the phone down forgetting to mute it and we overheard her saying “People get on my damn nerves”. This is very rude and unacceptable and is not what we expect from Chick Fil A given the usual exceptional manners and service. McKayla also failed to pick the phone back up, ghosting us and forcing us to call again. Very annoying and unfortunate service from this employee.

Fern Moore

Food was great. Hot food taste good.

Atmosphere: 5

Food: 5

Service: 5

Peter McColl

Great place for lunch

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich

Logishere aslog

I was driving on east Hawkins today and a chick-fla driver wasn't paying attention and almost hit me twice. It was a nissan around 10:25. Whoever that is shouldn't be driving. I had a child in my back seat. The car was about 2 feet from my bumper the whole time. Driving aggressively.

Atmosphere: 1

Food: 1

Service: 1

Travis Alexander

Courtney and Sydney are amazing assets to this location 🙌🏼 so much friendliness in their smiles and demeanor ❤️ would visit again just because of them.
A lady named Stacey is not so friendly 😤

Atmosphere: 5

Food: 5

Service: 5

Gabriel Mcvay

Got food quickly, best place to get in and out with food

Atmosphere: 5

Food: 5

Service: 5

Milan

A good place to eat especially during breakfast time. Service is good.

Atmosphere: 5

Food: 5

Service: 4

Alexis Robles

Thank you for the salads with no forks. Great work team

Atmosphere: 1

Food: 1

Service: 1

rericksen

Came for a solo lunch on work trip. Clean restaurant and clean restrooms. Friendly staff. Food tasted good. Friendly service. I’ll be back next time I’m in town!

Rebecca Bell

Want was horrible bit food was good

Atmosphere: 4

Food: 4

Service: 3

Brian Hardee

Over rated

Atmosphere: 3

Food: 3

Service: 3

Angus And Jane Shaw

young man named jacobe (with the cool bandaid) made this experience so much better, especially on my birthday! was a pleasure being served by such a kind young man, he deserves a raise and his mother would be so proud of his manner, kindness, and genuine appreciation for his job, and customers. loved this birthday meal !!!!!!!!******GIVE JACOBE A RAISE!!******!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

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