Jersey Mike's Subs

This location just can't get it together. This was my second time going there and problems again. The staff is rude and not focused at all on customer service. They can't build a sandwich correctly. If you want an exploded disaster on dry bread, this is the place for you. Otherwise save yourself the disappointment and just don't bother. I should have just asked for a refund.

I have been to Jersey Mike's all over the country and this does not live up to the brand standard.

Atmosphere: 1

Food: 1

Service: 1

First time to try this place and I was not disappointed. Service was fast and friendly. Sandwich was good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Breast Sandwich

Loved the Philly cheesesteak! Like their drink options too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Original Italian

Quality of the steak was low on this visit. The meat was full of gristle and made it difficult to eat. I suggest they buy a higher quality of meat.

Atmosphere: 2

Food: 2

Service: 4

Great service and good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak

Great subs

Atmosphere: 5

Food: 5

Service: 5

I’ve been to plenty of sub shops, but none hit like Jersey Mike’s in Longview. It’s consistently better and quicker than any other sandwich spots in town. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Can't comment on the food because it wasn't made right to know if I like it the way I ordered it. I told the guy that took my order it was my first time eating at a Jersey Mike's ever. I was very specific about what I wanted on my sandwich and it came out with none of the stuff that I asked for so I brought my sandwich back to the front counter, and ask for them to add the items to my sandwich. Was told that it's a health code violation to take my sandwich and remake it. $20 per sub, it's expensive. already at least make it the way I want it... and if something's wrong, then remake my sandwich, it's that simple. So then they proceed to shove the toppings in little bitty cups and smash the tomatoes down that I want on my sandwich with a lid. At this point I'm just ready to go. It's the first time ever experiencing Jersey mikes and for sure will be the last time. They're problem solving skills/customer service are little to none & it's ridiculous.

Service: 1

Philly cheese steak is the best I've had in a long time. My wife loved the Italian sandwich

Atmosphere: 5

Food: 5

Service: 5

I don’t understand why it took 35 mins to get a hot sandwich. Watching the girl on the grill station was painful. Slow and no sense of urgency during a lunch rush. I just wanted a quick bite, boy was I mistaken.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Philly Cheesesteak

Everything that you want from a sandwich place. The extra bucks is worth every penny. There are just some places where you can get a smaller portion and it will be better for you and more filling, than eating more food at another place. Beats out subway, for sure. Deal or no deal, it's just great.

Atmosphere: 5

Food: 5

Service: 5

Food is always fresh. It upset me that the cookies are always overcooked.

The roast beef here does not taste as fresh as other Jersey Mike's i have been too.

Mobile orders always seem to take longer.

The Chipotle chicken cheese steak was a wonderful sandwich. It sucked only getting half a sandwich when paying 21$ only to realize when doing a google search that even though paid for a giant which would be a full sub I only received a regular and had to drive back to get the other. So yes the sandwich was good. But I've got to say not 21$ good 15 sure especially when it was the sub by itself no chips or drink

I normally love eating here, but there’s always this one lady that refuses to cut the giant into four pieces as advertised in the photo

I got a email with a birthday coupon for a free sub and drink and I’ve only ever been to this location ever, and when I got there and started to order was told they couldn’t accept my coupon due to “they only accept these in Canada”. What is the point of sending a customer a coupon like these if they can’t use them ?