Sumo Japanese Restaurant

$$ • Sushi Bars, Japanese

Hours:
1301 McCann Rd, Longview
(903) 238-8320

Ratings

Take-Out/Delivery Options

Tips

Recent Reviews

This restaurant refused to refund an incorrect order!! We group ordered on WAITR and spent well over $250. The restaurant made a mistake and one person received the wrong order. They would not refund her $$ and she went hungry. 3 attempts were made to the manager and he would not budge. WOULD GIVE A 0 IF I COULD. WILL NEVER ORDER FROM THIS RESTAURANT AGAIN! Horrible customer service!!!!!

I had to drop my rating.. we will never go back again. Food quality has dropped (we found parts of a scrubber pad in our food, rice was old and dried out) and the service level has dropped as well (how dare I interrupt their work with their work) If I could give negative stars I would. Such a shame, they started out so well.

I called to place an order and was told it was an hour wait. I told them that was fine anf gave my order. I waited the hour and went to pick it up. Once I got there they told me that there was no order in my name. The lady then told me that she could put it in, but did not know how long it would take. So I left. I then called to speak to a manager and was told that they did not have one. The man asked if he could help me and I explained to him what happened. He told me he could...read full review

More Reviews(180)

Hours

Monday 11AM - 2PM
5 - 9:30PM
Tuesday 11AM - 2PM
5 - 9:30PM
Wednesday 11AM - 2PM
5 - 9:30PM
Thursday 11AM - 2PM
5 - 9:30PM
Friday 11AM - 2PM
5 - 9:30PM
Saturday 12 - 10PM
Sunday 11AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.