Whataburger

3308 N Fourth St, Longview
(903) 663-2267

Recent Reviews

Sort by
Julia Wilson

Shoutout to CJ and her amazing staff at Whataburger! I placed a mobile order and wanted something that wasn’t available online, and they went above and beyond to accommodate it without hesitation. CJ was so kind, professional, and made sure everything was exactly how I wanted.

Atmosphere: 5

Food: 5

Service: 5

Joseph Chandler

Just stopped for a coke, great service!

Atmosphere: 5

Food: 5

Service: 5

Amy Hyndman

This location was very good. I ordered a bacon ranchero Bob instead I got a sausage one and they promptly fixed my order. They were super friendly. The dining room was clean. The bathrooms were very clean. The service was excellent.

Atmosphere: 5

Food: 5

Service: 5

M J

Service was slow, had to go up to the counter twice because they forgot items in the order. Food was barley warm and fries soggy

Atmosphere: 2

Food: 1

Service: 1

Heather Terry

Waited 14 minutes for order to be taken then another 12 for two drinks and never got the grilled cheese. Saw an employee wrapping her extremely long ponytail up by food prep then finally asked for my drinks when a lady came to window. Told her forget the grilled cheese because I knew it wasn't coming tossed five dollars at her and she said take it don't throw things at me. Can’t rate the food because I never got it. I have never done this in my life but this was awful.
WTH???? Whoever owns this Whataburger you need to step up things. 7 employees and 8 cars in car line no one getting service and they saw the cars

Service: 1

Leslie Belisle

Food is hot and fresh, great burgers 🍔 😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet and Spicy Burger

Nancy Kasper

This unit has new management that really seems to care and service has changed for the better. My husband and myself just ate lunch there. The food came out quickly, was hot and fresh and cooked perfectly. We will be back soon.

Atmosphere: 5

Food: 5

Service: 5

Sara Cates

We waited 44 minutes in the drive thru for 3 taquitos and a biscuit sandwich. They asked for our order 3 different times and still got the order wrong after 44 minutes of waiting. My hisband requested a refund and the manager, Chris, attempted to argue with him. Apparently this is how this location operates every day because everyone I've spoken to says the same thing. Long waits, wrong orders, and poor service. Wataburger deserves better than this representation.

Service: 1

Austin Robinson

what are y’all doing at night time? 530 am on a sunday I order ahead 5 min before I get there! when I get there nobody even has meat down ??? this location is so terrible

Jennifer Morales

HORRIBLE!!

Atmosphere: 2

Food: 1

Service: 1

Hurley Taylor

I DO NOT RECOMMEND THIS PLACE.
We waited for like 30 min and food didn't not come out fresh.
William (Slim) Matthew was absolutely trash with customers service and rude.
One point entire crew was fighting out loud while customers waiting in the lobby.

Atmosphere: 1

Food: 1

gerald haggard

Expensive and just ok.

Christopher Purdon

3 large drinks ordered and no straws or cup holders to carry them. Burger was good but we were missing the side of ketchup as well.

Atmosphere: 1

Food: 3

Service: 1

Chasity Smith

Food is decent if they get your order right, but that is a hit or miss with Whataburger.

Food: 4

Service: 3

Nyah Williams

I walked in and Mrs.pat was typing on the Order screen hard with attitude and I went to order just a large cup of ice and she put the cup down and I thought I had to pay for the cup and next words that came out her mouth was to tell me bye with I appreciate I really don’t appreciate that when all I asked was for a cup of ice

Service: 1

Loading...