Arby's

4020 82nd St, Lubbock
(806) 797-9200

Recent Reviews

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G FAMILY

Workers there talk about each others and the manager and are so rude to much drama here 🫤

avery Jordan

The short old lady with glasses at the drive thru was very rude before lunch even started early in the morning and unprofessional doesn’t do anything but stand around to talk/gossip would definitely not go back.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast Beef

Shawna Watts

We went through the drive-thru and the staff was very friendly and personable. It’s great having someone smile, humorous and polite these days! Thank you for the good food that was fast and accurate, but ultimately thank you for the outstanding customer service and hospitality!

Atmosphere: 5

Food: 5

Service: 5

Billie Benson

Love the French dips!

Brenton Mallernee

My favorite, the staff always friendly.

Atmosphere: 5

Food: 5

Service: 5

Suzie Ace

The lady that opens the store in the morning, does an amazing job. Customer service is top tier. I wish I would have got her name. She is the reason why I will come back, because her amazing customer service skills

Atmosphere: 5

Food: 5

Service: 5

Scott G.

This poor review is only for the exterior of the building at 4020 82nd Street. I went thru the drive thru and there is trash on the grounds. The landscaping looks horrible and it makes me wonder what it looks like in the kitchen if they care that little about the exterior. Shame on you Arby's.

Atmosphere: 2

Food: 4

Service: 4

Brian Kreis

The young lady that's running that store. She did a fantastic job. Her and her cook were the only two working the entire store. That franchise owner should be ashamed. Two people working a big restaurant like that, and the lady at the front counter had to run both drive-thru and front counter. They need to get those poor people some help

Atmosphere: 5

Food: 5

Service: 5

Anthony Ramirez

Food made me sick

Atmosphere: 3

Food: 2

Service: 3

Steve Tabor

Fast friendly service. And the only place I know that serves mellow yellow

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Miles Kameron Minatrea

Went through the drive-thru. Ordered 5 sandwiches. Was told to pull up and that there were 30 sandwiches ahead of me. There was no one behind me in the drive-thru. I had a question, but before I could ask it, a different employee opened the window and yelled at me to pull forward. She slammed the window. I still had a question and a third employee opened the window and told me to pull forward. I asked how long the wait would be behind the 30 sandwiches, and suddenly my food was available. She told me to take my food. At that point, I asked for my money back. They refused. I took the food and left. My order was wrong, of course. WILL NOT BE BACK.

Atmosphere: 1

Food: 1

Service: 1

Francis Ford

Courteous people. Went through drive through

Food: 4

Service: 5

Faith Campbell

I’ve never had food poisoning so bad been on the toilet for 3 hrs now. I should have left when I seen how much the girl hated her job at the window. Never again. Smh
4/19/2025 9pm

Atmosphere: 1

Food: 1

Service: 1

Varina Carrico

Good food as always

Atmosphere: 5

Food: 5

Service: 5

Steven Brown

Pretty good food ok service could be a cleaner environment

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Roast Beef, Dr Pepper

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