Cold Stone Creamery

$ • Ice Cream, Frozen Yogurt, Custom Cakes

7017 N 10th St Ste H, McAllen
(956) 992-9101


Take-Out/Delivery Options


Reviews for Cold Stone Creamery

3x I have gone into this place and this young kids dont seem to care or have an urgent to attend people. My second time I order online went at the time it said to pick up and my order was not even done or even started. And the 1st time their was no one she finally came in thru the side door. I had been waiting for 5 minutes. Never again will I be going back I already gave them 3 chances.

The ice cream great, but I have received one of the worst customer experiences from an evening employee. I asked for birthday rewards and he couldn't even helped to get into the Creamery Website to subscribe. He told me he didn't even knew what the website was! Honestly, he made me feel like if I only wanted free things, because he's behavior was so rude.

They do not accept or give reward points. The guy said their machine doesn't work. It's been broken since before Christmas so I don't believe it. Also, they are very stingy with the toppings. My cup of ice cream just had some toppings sprinkled on top and nothing mixed in. That's not right for the price customers pay.

More Reviews(62)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.