Starbucks in Mcallen

“? Jackie & Victoria have truly elevated this Starbucks location, making it a standout destination for coffee enthusiasts like myself. Their exceptional service and warm demeanor consistently draw me back to this cafe, even though it's a bit further from my usual route. Amidst my visits to numerous Starbucks outlets, this one stands out as my top choice. No matter how many times I've ordered my usual latte, it always seems to taste even better when crafted by them. Their inviting attitude enhances the overall coffee experience, creating an atmosphere that sets this establishment apart. Consistently pristine and delicious, this Starbucks exemplifies the possibility of quality served with efficiency.“

“The food is great & drinks too! BUT I want to praise LOU for always bringing me and my daughter joy with his service and hospitality! We enjoy going to this Starbucks particularly because his attitude makes us want to have a good day too! You are appreciated sir!“

“Service took a little longer than I expected, but the drink was astounding. The wooden chairs were uncomfortable and the cushioned chairs were slightly low and clumsy to move around. The atmosphere was surprisingly quiet considering there were quite a few people there. Mostly on their computers using wifi. I would go there again!“

“Esta dentro y en la zona de comida de Target, es pequeño en tamaño pero cuenta con todo lo necesario incluyendo venta de artículos que promocionan la marca y café en grano para llevar, entre semana sólo hay una persona atendiendo esta sucursal por lo que en ocasiones tendrá el cliente que esperar a ser atendido y a veces las mesas no están muy limpias. En general una buena actitud por parte del personal que la atiende. Hay espacio suficiente para circular con sillas de ruedas.“

“I get a coffee here every single morning. The friendliness of staff is always on point and service is very speedy. Shoutout to Adrian for having exceptional customer service at any time of the day! He manages the place effortlessly! Very impressed with the service and of course my cold brew. Thank you team!!! ??“

“Drinks were delicious as always! But the music inside was too loud. I asked twice to have them turn it down which they did, but unfortunately my friend and I needed the soft chairs to sit in which we're directly below a speaker. The other seats were wooden chairs and my back needs full support and my bumm is bony which makes sitting in wooden chairs for a length of time very uncomfortable. The entire time we had to sit at the edge of our chairs and at first couldn't hear to speak on the phone and we both felt we were practically screaming at each other in order to hear. Finally, the music was turned down somewhat enough but we still had to sit on the edge of our chairs in order to speak to each other. By the time we left after just 2 hours my back was hurting too bad, so that was the reason for only 3 stars.“

“I love this Starbucks. We go here whenever we can. They have the nicest staff that always has a smile. Best Starbucks by far! Thank you so much for always making my girls so happy! I also like taking my laptop in there to just sit and enjoy. I can get some work done and relax with a cup of coffee anytime!“

“I witnessed an interaction this morning that stuck with me. While in line, I watched a customer speak real nasty with one of the baristas over who knows what. This customer was yelling & talking down to the barista… I’m sure the whole thing was blown completely out of proportion to whatever they claimed was their issue. It was uncomfortable to watch, honestly. The barista attending to her just didn't take the bait. She stayed calm, kept her voice level, apologized, and seemingly fixed the issue without any reciprocated attitude. She treated a genuinely sour person with more patience than that customer deserved, imo. I’ve worked in the service industry before myself, so I know how hard that can be… It's an admirable skill to hold it together when someone's being ugly and unfair to you in front of a line of people. She made it look easy. If I'm remembering correctly, I think her name was Ana Lisa, I’m not 100% sure, but I know she had glasses and we had a lovely interaction afterwards. Anna, if you're reading this, That kind of composure I witnessed today is rare & it deserves to be noticed by someone other than the customer who was rude to you. Great coffee is nice… but great people are better and harder to find“

“This Starbucks has a great location inside the mall and the aesthetics are really nice. It’s a pleasant spot to sit, with good views that make it a comfortable place to take a break.

That said, the service is pretty slow, and the staff felt a bit meh overall. A friendlier, more upbeat attitude would go a long way and really elevate the experience to match how nice the space itself is.“

“Never fails, my experience is always amazing here. EVERYONE is my fav but the 2 people who consistently go above and beyond are Diana and Ray.

I’m greeted by name everytime I enter, always have a quick and friendly conversation with the staff and internally sets the tone for a positive day.“