“Ordered 2 subs but the card machine wasn't taking my gift card, even though I had just checked the balance not even 15 minutes before. The employees were very polite and patient with me as we worked to get the issue resolved. Their service and patience is definitely worth a 5 star review as good customer service is hard to find nowadays!! (and the subs had all of the correct toppings and tasted great)“
“My food was really good ! The only problem was the customer service… The young lady was very moody or not having a great day. So… imagine how many complaints she has gotten with that long face of her and not being respectful a simple HI Back! The other lady was so Swwet and caring! She has very good customer service…“
“It's right after school and there is only one person attending the customers, took me thirty minutes to get my food , the person who was attending us was very polite and tried his very best to help us, he was awsome even though there was alot of people waiting .“
“The food is great, the employee that was there was very nice considering the fact that it was closing time. Very clean, and great customer service, I definitely recommend this subway! :) ( I would add photos, but I fished it all before I could take any!)“
“I am a fan of the Subway at this location. The place is clean, and the staff is friendly. Corporate has made some changes to the menu that is a bit off putting, but it's not the fault of the staff. Still, if you want something to eat quick that isn't a hamburger, or a greasy meal, Subway is a good choice for getting something under the fast food category. Give this location a shot. It's one of the better Subway locations.“
“Just got to my car and had to write this. I have not been to a subway in awhile and had not realized much changed. Thankfully a employee named Ruby helped me with my whole order and even explained the points system to me. I had a great time and will come “
“This location on 10thSt. McAllen, TX is very nice and clean! The gentleman and lady were very courteous and friendly. Sandwiches are so yummy! My favorite, sweet onion chicken teriyaki, fully loaded and slightly toasted...? and don't forget the chicken noodles and the white macadamia cookie! ?“
“Was here before, after they went to preorder on phone, including for toppings. Service is polite, knowledgeable, and fast.... The longest part of ordering was putting everything into phone on the app. We got double cookies but I think we just ordered one each. But not sure. Soda dispenser was out of Dr. Pepper soda syrup, but they replaced it right away. Enjoyed a whole toasted Footlong each in honor of my Son starting enlistment process with US Navy.Kid-friendliness: Bring the kids. Always welcome. My Son got Macadamia Nuts cookies and I got Double Chocolate Cookies. Both tasted awesome. Get your bread pretoasted for a free upgrade. Worth it.Wheelchair accessibility: Parking directly outside front door. Many wheelchair accessible spots. And getting inside is easy with only one set of doors. You can access the whole restaurant, including restrooms.“
Sandwich Shop • $
“Most of the time I order through the app and it'll be ready by the time I get there. When I do order in line, It's quick. The employees are fast, when I stand in line to pick up a sandwich it takes less than a minute unless it's busy.The sandwiches are always tasty and fresh just like ordered. No issues.“
“This is my go to Subway because the employees are aways very nice . The only thing I don't like is that I feel bad for the employees that close because it's one person taking all the in store, online, drive-thru and phone orders. I have learned to be patient when they take long and I encourage everyone to do the same. Have a heart“
“Hadn't had an issue when dining in. Sadly, today we picked up a to go order and the sandwich was not made to specification. Not the end of the world and if you're wondering, I didn't go back and complain. I know the staff has a lot on their plate during the lunch hour. As posted in the pic, the receipt says toasted; my sandwich was not toasted. I won't mention the parking situation besides saying it's limited. Extremely limited. I do recommend you visit this establishment though as the food is always fresh and the staff is very polite & helpful.“