Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
2014 W University Dr, McKinney
(972) 548-1542
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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This location seems to be very poorly managed. Like others have stated, when using the app to order on-line, the food is NEVER ready. I have waited almost an hour to get my food, while others have walked through the line with no wait at all. And of course there is no way to cancel your order on-line so you just have to wait. So I stopped ordering through the app. The last 2 times I went there, I ordered chips an guac, and now they seem to scoop about an inch of guac out of...read full review
I love Chipotle and was excited about the new location closer to home! This location has the WORST CUSTOMER SERVICE!!!! I am beyond disgusted!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | Closed |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers a mix of good and inconsistent experiences. While some customers praise the friendly staff, great food, and decent portions, others have reported issues with inconsistent customer service, portion sizes, and food wrapping. Simple mistakes, such as forgetting utensils and napkins, have also been noted. However, some locations stand out for their fast service and clean stores. One customer mentioned that this particular location rivals Chick-Fil-A in efficiency, as they were in and out in just 2 minutes without ordering ahead. The Store Manager is always around and helpful, making it a great location that some drive further to reach.
Many customers enjoy the El pastor meat, which has brought them back to Chipotle after a break. While the prices have increased, making meals like a burrito, a bowl, two drinks, chips, and guacamole more expensive, the restaurant can still provide a good experience. Overall, there is room for improvement, but for those who visit certain locations, especially this one, Chipotle can offer a rewarding dining experience.