Popeyes Louisiana Kitchen

2000 Towne Centre Dr, Mesquite
(972) 698-7509

Recent Reviews

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eric taylor

Great food and Mary had excellent customer service

Atmosphere: 5

Food: 5

Service: 5

TaTaNesha Sherman-Sanders

Alex the best

Atmosphere: 5

Food: 5

Service: 5

Alej Mohamed

Can we do something with Mary attitude ?

Atmosphere: 1

Food: 1

Service: 1

Isabel Ramirez

i went to drive thru i was looking for my credit card and cashier screamed at me, she was being very hostile towards me and stated i needed to hurry up, i told her she didnt have to yell and she said i was taking long and her time at the window was up. and than she informed the my order i was going to wait 6 minutes for the spicy chicken i did said okay, i wait 16 minutes i went back to the drive thru window she act like she did not see me .someone else give me my order i ask her for her name she did not have a name tag on her she respond my name its Mary and i ask if she give me some condiments she close the window in my face and she keep doing something else i wave my hand to another lady in she come to the window in help me i ask her if the manager wash avalible she said not he be in tomorrow i don't appreciate the treatment.she need to worried about take care customers not to beat the time in the window if she its there for the pay check that job its not for her she need to go....

Vegetarian options: na

Dietary restrictions: na

Parking: plenty of parking

Wheelchair accessibility: na

Atmosphere: 1

Food: 1

Service: 1

Cristian Herrera

Unacceptable behavior from the woman at the drive thru. I went to this location on March 8th 2025 and ordered a three piece COMBO. Once I told the woman I wanted dark meat she basically got angry and started to speak to me like a child. She told me I ordered the number three (a sandwich) and not a three piece combo. If there was any confusion she could have nicely told me she misunderstood. Instead she proceeded to scold me like a child and told me “look at the screen again, you’re not ordering correctly, that’s not what your telling me look again at the menu!”. She was very disrespectful, angry and made me feel humiliated. I then drove to the window and a man who said he was the manager was there. I asked him for the woman’s name and for corporates number. He says her name was Mary (African American lady). He then proceeded to give me what was supposed to be a corporate or district managers number and it turns out all he did was give me his own personal number with his name (Alex) and told me I can file my complaint there. I called the number and it was him, Alex, the manager I was just speaking to at the window. I told him I didn’t need his personal number but corporates number. He told me that was personal and he could not give me any other number. I would like to file a formal complaint with someone hire up. Alex the manager refused to direct me to anybody higher then him. Seems like workers at this location don’t like what they do for a living and want to take it out on customers now days.

Service: 1

Jenny Estrada

Very good service

Atmosphere: 5

Food: 5

Service: 5

Yeimi Medrano

The best employees are this tie sa

Atmosphere: 5

Food: 5

Service: 5

Adriana Hernández

The best employee in this store

Atmosphere: 5

Food: 5

Service: 5

Matilda Rios

Popeyes didn't disappoint. It is what it is! They got me in and out quickly without any wait in the drive thru. They had good specials, so the price isn't a factor. It's average across the board.

Atmosphere: 4

Food: 4

Service: 4

Kaitlyn Marie

Whoever was working tonight is out here doing the lords work. Food was 100000/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Popeyes Bone-In Wings

Marigold Willis

The manger there now and the morning crew are the best

Atmosphere: 5

Food: 5

Service: 5

Gordon Moodie

Great chicken for a reasonable price!

Atmosphere: 5

Food: 5

Service: 5

LISA CARO

It's over priced chicken.

Food: 3

Service: 3

Christine Houston

Slow and unorganized and didn't accurately give me the full order, customer called me saying they didn't put her wings in her bag.

Atmosphere: 1

Food: 2

Service: 1

Alice Martin

Tried the wings for the 1st time. Crispy n tasty. So hot n fresh could barely eat them. Love hot served food

Atmosphere: 5

Food: 5

Service: 5

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