Dunkin'

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About Dunkin' Donuts

Dunkin' provides a friendly and welcoming environment with attentive staff who prioritize customer service. Employees like Amber and Frances are praised for their patience, kindness, and great attitudes, often remembering regular customers' orders. The staff is willing to go above and beyond, such as bringing out leftover food for kids or donating donuts to support local air operations. The morning crew, in particular, is recognized for their wonderful service. Customers appreciate the quick and efficient service at both the drive-through and inside, especially during busy times. The atmosphere is positive, and the staff's thoughtful actions have made many visits pleasant. Regular customers say the atmosphere feels like family because everyone knows their order. The manager Fran is praised as amazing, along with the entire staff. The store is described as clean, and the employees are called fantastic. Customers enjoy the Tiramisu Matcha and Tiramisu Iced Coffee, and the great donuts are a highlight. Staff members are described as cheerful and kind, especially when serving families and grandkids. However, some mention that the location charges for ice, which was a minor inconvenience. Overall, Dunkin' is appreciated for its good customer service and caring staff, making it a favorite spot for donuts, ice cream, and quick treats.