Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
1663 TX-46, New Braunfels
(830) 626-0434
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Chick-fil-A Reviews
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Thanks Chick Fil A for meeting this mamas cravings!!
I arrived at your drive thru at 1017am to order 4 chicken buscuits for breakfast. Both lines were open and I was actually in the drive thru , not outside the line or around the corner but ony 2 cars away from ordering in the left lane . Even though there was only two cars ahead of me I didn’t arrive to the menu till 1032. The woman at drive thru said she couldn’t serve me breakfast . I explained to her that I was in your line for 20 minutes . She said she couldn’t sell...read full review
SOOOO SLOW!!!!! Got stuck and had to stay.
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | Closed |
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This Chick-fil-A location receives consistent praise for its polite, happy, and genuinely sweet employees, with many noted for being kind, patient, helpful, and respectful. Specific staff members are highlighted for going out of their way to assist customers, particularly in the drive-thru, contributing to a stellar and calming experience. However, significant concerns are raised regarding food quality and customer service. Multiple reviews cite a decline, mentioning a stale bun and dry chicken sandwich on multiple occasions. One customer received a sandwich with pickles despite a specific request for none. Service inside the restaurant is also criticized, including a lack of help with carrying items, an insufficient response to a spilled drink where staff prioritized placing a caution sign over assisting with cleanup, and an inaccessible hand sanitizer station. While the staff's attitude is frequently commended, inconsistencies in meal preparation and some customer service interactions are noted.