Dunkin'

599 TX-46 Suite 101, New Braunfels
(830) 625-2077

Recent Reviews

Ruby Westbrook

Is this store open? Second week in a row the door is locked (with the ‘open sign’ on) at a quarter till 8pm. Also, the store does not answer the phone. I noticed the ‘open sign’ turned off after I drove away at 8pm.

Atmosphere: 1

Food: 1

Service: 1

Micah Cocita

I know times are tough but y’all don't have to be this stingy. There's an ice line for a reason.

Caitlyn Littlejohn

Service is very poor. Was told in the drive thru “here’s your order!” By the first worker! She was very kind! But upon checking, that was not the full order. So, I waved gently and another woman came to the window and I let them know: “hi! She said this was my order but this isn’t everything I ordered.” Current woman: “I have your order right here.” Very aggressively! “Oh, okay! She said this was my order so I didn’t know there was more or to wait!” She aggressively shoved it out the window and slammed it. Management needs to make changes.Hash browns are also burnt but cold ? poor service all around. Looks like I’m not the first one either.I also tried to call twice with no answer.

Atmosphere: 1

Food: 1

Service: 1

Mister Lee

This is the absolute worst Dunkin location ever!!!! They are out of products (all the time) and extremely extremely slow. Waited 20 mins for regular coffee. Avoid this place and go somewhere else. Trust me.

Atmosphere: 2

Food: 1

Service: 1

Antonio Rivera

The crew is lovely, if only i can get the consistency at the hwy 46 location as i do the creekside location i would give the coffee 5?

Atmosphere: 5

Food: 2

Service: 5

Jane Morrison

The employees are wonderful! Clean place, great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Josh Wofford

Duncan Doughnuts never fails to deliver a truly delightful experience! Their donuts are simply heavenly, always fresh and delicious. Whether it's the classic glazed or the more adventurous flavors, they never disappoint. The staff is friendly and efficient, ensuring a quick and pleasant visit. The cozy ambiance adds to the overall charm, making it the perfect place to grab a cup of coffee and savor a mouthwatering donut. Duncan Doughnuts truly sets the bar high for exceptional donuts and exceptional service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dozen Donuts

Greg Olson

This location is the best I've been to.

Atmosphere: 5

Food: 5

Service: 5

Born leader Ent (Born Leader Ent)

Red head chick who works there (Serena) has a bad attitude and POOR customer service… America run’s…on….dysfunction?! ?

Atmosphere: 2

Food: 1

Service: 1

Robert Perez

Usually I get my morning food and drinks here to start off my shifts but they have really put the icing on the cake this time. They’re usually out of product early in the morning, service is slow even when ordering online, and today they surprised me with less tea in my cup because I asked for less ice. Which I have asked for before and they still filled it up to the top. The consistency of this Dunkin is so frustrating at times.

Atmosphere: 1

Food: 1

Service: 1

Tim Chester

MILITARY DISCOUNT!! ??????Lots of variety today. Interesting they have the kiosk to order from. Very friendly staff and quick service.

Atmosphere: 5

Food: 5

Service: 5

Cody Lambert

Employees are very condescending and rude.

Atmosphere: 1

Food: 4

Service: 1

Annalise huba

Received my seasonal peppermint drink this and when I got to work to enjoy it, the cup was only 3/4ths full of coffee... I hadn't even taken a drink yet, was pretty disappointed considering usually whenever I order everything is great.

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Caramel Iced Macchiato

Kevin/Kayla Jackson

They don’t even deserve 1 star, inconsistent and poor management. Horrible customer service, stale donuts and awful coffee preparation. Tried to go inside on a Saturday morning and now lobby is closed to customers.

Atmosphere: 1

Food: 1

Service: 1

Andrea Valdez

Vanilla fill donut was so good, I had to go back and get a couple more to take home,delicioso!!Kid-friendliness: Great service

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Donuts

Load More