McDonald's
1201 I-35, New Braunfels
(830) 620-0008
Recent Reviews
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Economical and quick. It’s McDonald’s.
Atmosphere: 4
Food: 4
Service: 4
Good frappe! Long wait.
All I wanted was a simple drink refill. Instead, I stood at the counter for ten minutes while multiple employees looked directly at me and did nothing. Not one person acknowledged my presence. When I finally managed to get someone’s attention, it inexplicably took three employees to refill a cup—only for the new cup to be filled three-quarters of the way. If a basic refill is this difficult, perhaps it’s time to install a self-serve soda fountain.
Atmosphere: 3
Food: 2
Service: 1
It was as if I didn't even exist at the store. It took 27 min to get through the drive through. Then when I did have my order taken, the messed it up.
Atmosphere: 1
Food: 1
Service: 1
The waiting on this Fast food places are getting worse and worse.
Fountain drink machine not available for costumers so you have to wait at least 5 mins at the counter until somebody comes(employee) to the counter and help you out with refills.
AVOID WAISTING YOUR TIME ON WAITING FOOD AND DRINKS REFILLS
Atmosphere: 2
Food: 3
Service: 1
How the hell does it take 30 min to get a curbside order for 20 nuggets. Only 2 cars in the curbside. Nothing curbside about it if I still had to go wait for it inside.
Atmosphere: 1
Food: 1
Service: 1
Waited over 10 minutes as the first car in the left ordering lane while three cars in the right lane placed their orders with no issue. I politely said “excuse me,” thinking maybe my presence hadn’t registered. The employee told me she’d be right with me, but another 4 minutes passed before she asked for my order — only to cut me off mid-sentence and tell me to wait again.
No new cars arrived except the one behind me, who eventually got frustrated, moved to the other lane, and had his order taken immediately. After he finished, I said “excuse me” again, and was completely ignored.
Make it make sense.
Atmosphere: 1
Food: 1
Service: 1
This is the third time I have ordered through the app and my order is incorrect, I get charged for the extra items added and don’t even receive them , again for the third time .
Atmosphere: 3
Food: 1
Service: 3
I came in to pick up a mobile order , several employees just talking to each other ignoring me , and the manager ,she gave me an ugly disgusted looks at me twice walking past me ( with the grey hair )and ignored me as well.
Atmosphere: 2
Food: 4
Service: 1
Drive thru took too long for just fries and nuggets - we waited 20 mins and then when we got our order it was missing the other fries - had to wait another 5 mins to get it.
Restaurantji Recommends
Fast service and good food
Atmosphere: 5
Food: 3
Service: 5
Slowest drive through ever..
Atmosphere: 1
Food: 3
Service: 1
Bad service, the food was cool, I ask for 3 bacon burgers and I have 3 regular burgers and when I ask for the bacon they give me a beckon that was cooked from like 3 days ago
Had placed a mobile order and we had added sauces to our order through the app which were included in our meal, once checking our bag realized we only received 2 sauces, went back around to get our missing sauces only to be told we would have to be charged 25 cents per sauce. Even though they were ordered for no charge on the app. Have never been told this at any other location previously or after this event. Nuggets were also old and hard, waste of money and time do not come here.
Atmosphere: 1
Food: 1
Service: 1
Came here in the morning and the girl at the first window could not get the right order and when we corrected her many times it was still the wrong thing no matter how many times we corrected it
Atmosphere: 3
Food: 4
Service: 2
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