Subway in Pasadena

“Everything was very good. Restaurant is clean, veggies were fresh . I liked my sandwhich but as a former subway manager I feel inclined to mention that the artist who made my sandwhich did not follow the formulas.... I ordered the same sandwhich from two different locations and they both tasted completely different because the store by Kroger followed formulas and this one didn't . I eat my sandwhich anyway it was still very good. Just something for management to look at it's a small pet peeve of mine“

“When I walked in I noticed the line of people. Then, I noticed the customer ordering was on the phone asking someone how they wanted their sandwich, ordering 3 or 4 total. David was working and handling it like a champ for being solo. Shortly after another employee showed up and together they knocked the line down quickly. Had it not been for the customer on the phone, there wouldn't have been much of a line.“

“It’s always clean, quiet, I’m often the only one in here. The employees are always very friendly, I’ve never had to wait, they are always well stocked on ingredients in addition to the extras (chips, cookies). My sandwich is always well prepared and everything is crisp and fresh.“

“This location was spotless clean , when I entered. I went in to simply buy an adam Sandler cup for my wife. And the employee suggested itll be cheaper with the meal since itll only be a dollar. Both Connie and mimi had the absolute best customer service I have ever received in any establishment. These ladies went above and beyond to take care of me and make sure I was taken care of. Subway I hope you know Connie and mimi are of great asset to your establishment. This location is out of my way but itll be my go to subway from now on because of these two amazing employees of yours.“

“My regular subway! Fast, friendly, and the food is always fresh and on point. Good honest employees here, my girlfriend left her phone on a dining room table and an employee named Marco caught with us in the parking lot before we left and returned her phone! That is rare these days to have employee go beyond! Will be back.. Thanks Marco“

“Was not charged for the meal and when I went to ask for my drinks she said she didn't charge me only charged me for chips and sandwich . Then I wasn't given adjustment but charged full price for drinks. Suppose to have given a discount since I bought a Meal deal! . But she was prob a newbie so I went ahead and let it go. Hope they do better next review!“

“I come to this subway quite frequently and Sara (AM) has been one of the best customer service employee's I have encountered in years! She is attentive, very helpful, and always has the best attitude! Sara is a perfect example and model of how to be a great employee!“

“Line was long and growing at around midnight and the woman helping us has such an amazing attitude! She was smiley, attentive, sweet, offered suggestions, and made small talk with us. Wish I would have gotten her name; she was amazing and made the experience awesome.“

“The service was excellent, the guy was a great worker. He helped us out alot and was very friendly. He was the only employee there and did great by himself. I don't remember his name but he did a great job and great customer service. Please give him props or a raise. I haven't seen this type of hard work in any restaurant in such a long time.“

“8/18/2024 I went in there around 4:15 or so and the woman behind the counter was slammed, so.the other woman who wasn't suppose to clock in til 5 took it upon herself to help off the clock,,I think she should get paid for helping when she didn't have to...“