“They always have all the meats and veggies stocked when I go, and I never walk to see a line usually 1 or 2 people not like 5 so i love it! Its convenient right by my house and you can buy your chips straight from the store so it's cheaper than buying them from the actual subway since its inside the store. I just dont like that the soups have been microwaved I love me some soup but if you dont get soup it's no biggie. Customer service is good to I've never had any issues either.“
“A very clean place and excellent service, the employee Alex I think is one of the best, he offered the latest new things, the series and the churros, the number one of the series is my favorite, thank you for managing friendly employees on this site.“
“It’s a good place to sit and eat too but supper expensive I had a tuna sandwich with chips and a drink and my family got the same it was $47! But it’s worth it in my book . The lady who was there was helpful she recommended that we got the meal so it would be cheaper very helpful . And the smell when u walk in is just so delightful .“
“Over priced food for a low quality all around service, food quality, and bad attitude when asked "what do you want?" With a bad attitude . Since when does a foot long Spicy Italian start costing $18 for just a sandwhich. No thanks Subway ,never again will I go to any Subway. All it takes is one bad apple to spoil an entire tree.“
“I did not order any food. A friend did. The restaurant was clean, the seating comfortable, and as far as I could tell, the service was quick and efficient. The only complaint I have is the cost. 2 subs cost $24, 1 drink, and no chips.Wheelchair accessibility: All the tables have removable chairs, there are no booths“
“On my way back into Houston and of course I had to stop back into this subway location! The employees are nice, the customer service is great and the prep table is always clean & organized! The promotions and specials that are offered always makes it worth the stop. The Subway Series line of sandwiches are definitely an amazing option... especially the footlong deals! Apologies to all the competition but we have an obvious winner!“
Sandwich Shop • $
“I love the young Lady Monica very helpful very nice very calm and smile at you says hello I will be coming to subway all the time just to visit and get great food that is why some of these other Subway's I do not go because of how customers are being treated I be back tomorrow or Sunday have a blessed day Monica and keep up the good “
“Was craving subway this morning, I went to my nearest one and it was a good choice to do. The food here is delightful and the place is really clean. The employees are respectful. I would definitely will be coming here more often! Keep it up Subway!“
“Highly recommend this location. This subway has fresh ingredients. In one of our visits we encountered a small discrepancy after paying & leaving. We called the owner and he was very receptive & understanding of the situation. He quickly remedied the small issue.Before I forget this location also provides Agua Fresca: Cucumber watermelon goes off the chain!“
“Ask for Evan, he puts the "awe" in awesome. (November 5th 2023, late lunch time) He made a couple of fantastic sandwiches.As far as the low rating for atmosphere, I got accosted a few times on the way in and out. I get it though that area was a "tent city" at one point not so long ago.Anyhow, thank you!“
“These folks really take making your sandwich to a whole new level. From the minute we walked in to the time we left we were treated great. Super friendly staff and a good clean bright store. The food and fixings were all fresh and the result was a great experience. Thank you for a great lunch, great atmosphere, and great food! The only down side was they are no longer service black olives as a topping. What a surprise as it's my favorite topping on my personal signature sandwich from Subway. Hope they bring them back but it won't stop me from eating at this location.“
“I just left this Subway an service was amazing. I told the guy I wish I would have gotten his name, that I was fasting an he really made me feel good about continuing. I had a lot of restrictions to my fast an he made sure I had all the options available to me. I live to fast another day lol“
“One of my fast food restaurant for quick lunch in a real busy work week besides my mom always tells me eat healthy ? and subway is one of my best options, overall good location the hours are different than the other ones check before going...“
“I think this place has a high turnover rate because the kid making the sandwich seemed like he was learning so he moved kinda slow but he got help from the other young woman which was good. I had to ask when the avocado was going to be put on my sandwich and he went to the back to go get it bc we were coming in 20 min before closing so I'm not sure I would've got it had I not said anything. But sandwich came out good and I'm glad they had a good attitude with us coming in almost at closing time.“
“This is a most modern, clean and organized Valero service station, even it's been open over 2 years. Everything still looks new as the day it opened. This gas station has a large fueling area for big trucks and 8 gas pumps for regular cars in a very large lot. There is also a Subway sandwich shop inside. They don't skimp on the ingredients. I've never seen a wine rack and sitting area in a gas station. But they have them all. I've been here many times since it opened, mostly weekends and nights. The well-lit service area is a big plus. The store closes at midnight. You need to deal with the cashier through the little window. The pricing is a little tricky. Cash and Valero cards get discounts (price is on the top), while the credit card price is 15 cents higher. They also carry diesel. What else can you ask for?“
“Love Subway so my opinion may be biased. Even though this particular Subway is small, the staff are all very nice and work really fast. I have seen a line out of the door several times and the employees had them gone really fast. Great place to grab some food on your lunch break.“
“I received a coupon in the mail but unfortunately was having trouble using it due to the system claiming it had already been used/expired. Itzy generously helped me out with my little problem ? and provided me with the best sandwich I have had in years!!! She is so sweet and even went as far as to offer me recommendations. Love subway!!!“
“The food here is always fresh and hot. The customer service is always superb. The line moves very fast. The workers are so nice and everything is always fresh. This is my favorite subway. They are also open 24 hours a day which is a good thing. If you get hungry in the middle of the night this is a good go to.“
“Monday , April 12 , 2021 ... 12:20 PM The ladies that were working during lunch time did an AMAZING JOB ! They worked together & very quickly . There was a line when I came in , there were going at it . Only waited less than 6 minutes. Got everyone in & out . My sandwich was DELICIOUS as well ! Definitely will come here for my lunch breaks . AWESOME JOB LADIES !“
“I work nearby and went to this Subway. I will say Melanie’s services were phenomenal! She was very friendly, lovely smile. Great attitude and great personality. And this might sound d*** but even my sandwich was wrapped up super neat. My sandwich didn’t fall apart and tasted great. Best service I’ve ever had. Definitely will continue coming to this location. Hopefully she’s always there. Lol“
“I have no idea why the bad reviews . . . I've been to many locations and this one is by far the best location as far as preparing the sandwiches go. Even the wrapping is neatly done. I don't know who prepared my order (C8484076-04), but I hope I get served by the same person (999997) next time I place an order.“
“I love this location, they always make the best food, they have the best energy and deal w me when I’m hangry. It’s really clean and welcoming. And they’re def pet friendly! She didn’t judge my pit and even gave him love! 10 out of 10“
Sandwich Shop • $
“This location makes the best sandwiches and they also have fantastic customer service!If I'm craving my favorite sub and I'm on the other side of town I will find my way to this laction.I'm not gonna lie I'm slightly picky about my sub and they get it right Everytime“
Sandwich Shop • $
“Love the food always something new & if you sign up for text alerts from Subway, then you will receive awesome deals & great prices from Subway that you'll want to share with your family & friends like BOGO/meal deals that are out of this world!!!! But don't take my word for it, just swing by a local Subway & see for yourself your gonna love 'em!!! ?“
“Imelda and her team gave some of the best customer service that in I've had in a long time from a fast food restaurant. I came in for a basic sub of the day. Imelda informed me of the new menu and told me about all the new items Subway has listed as you can tell it was my first time going for takeout in a while if I didn't know about Subways new menu. But I really appreciated her patience and TLC while making my sub. I'll def be stopping at this location again while in the area. Thank you again Imelda.“
“It doesn't matter what sub I get at Subway they are so delicious.I have tried the Cheese and Steak sub, the Veggie Delite sub, the Tuna, the Turkey Club with all the veggies and ranch and they are so delicious. Subway is perfect for any time of the day.“
“Located inside the gas station. The day I went there was only 1 person working at the Subway. He was very nice and patient, even though it was non-stop for him. He managed to take care of it alone. I have 4 stars only because even though he was working by himself, he shouldn't have had too. Not sure where his other team members were, but he was doing a great job.“
“Service goes a long way & this location was so successful at it that I'm writing this positive review.The restaurant appeared clean, service was attentive & timely, with reasonably priced sandwiches that were made with more love than than I paid for.Sandwiches taste better when someone else makes them?? ?“
Sandwich Shop • $
“So Chris made our food very well unfortunately I feel the morning crew should have restocked all low or missing food products. He didn’t have much and I bet it made his shift miserable with having customers such as my self upset. But he makes it up with his customer service so great job Chris keep up the good work!“
“The lady who helped me was extremely nice, I was a little skeptical to go because of all the bad reviews But I'm glad I went. Whatever staff they had before isn't the same people that they have now. So I'm happy that the nearest subway to me is clean, friendly and provide great service.“
“I eat at subway all the time and this is my favorite one as Maria and Janet are absolutely the best. They are friendly and prompt and know what I eat and have it ready within minutes of arrival. They are both incredibly nice to customers and take care of everyone as if they are family.“
“I would like to comment that the reason for visiting this Sub Way store is because I feel very satisfied with the service that many of them provide, the place is completely clean, the food is very fresh and of good quality, although I have visited other stores since I was here for the first time, I noticed a lot of difference in everything, I feel at home, very comfortable, and I am grateful for the good spirit of service they provide, and I hope they continue like this, since there are other stores where the staff is bitter and the there are too many places.“
“It's super good to come eat here! It's super nice and friendly, apart from the fact that they make the sandwiches super delicious, they also make you feel in a good environment❤️ the manager made me have a good lunch, thank you “
“The Subway is conveniently located on Shepherd & Richmond, it is a small store however the service is always fast and friendly. The food was great, I purchased a 12 inch spicy Italian and it was delicious. The friendly atmosphere makes the customer want to return, I have been at other locations where the service is so bad that you just prefer not to go back. Thank you for a great store.“
“The sandwich was good but I think that the bread was over cooked, it was very hard and looked as if it had burnt spots on it. I've had a lot of sandwiches from there and the bread was good. This was my first time getting this disappointing bread.“
“I honestly enjoy coming to this subway because of the people that work here,I've gotten to know them by name because they make you feel like family,ms.tracy is my favorite she reminds me of my mom's!!!Dee the manager is very respectable and is always very polite.“
“Went in the day before and ordered 8 sandwich trays (120 3" sandwiches), 8 dozen cookies and drinks. Food quality was good. Everything was ready and the requested time. Manager offered a discount for the volume. He then followed up the next day to make sure everything was satisfactory. Great customer service!! Will use again.“
“I watched one of the ladies here get absolutely verbally abused by a customer. To the point where I almost said something. But she was so good and calm and professional. You couldn't even tell this person was bothering her. I wish I had that kind of control. This happened Feb 28 2024. Please show this to the two girls who were working.“
“The first time I visited this subway about 2 weeks ago it was alright. I actually went to burger King who's dining room was closed due to staff shortage and I saw subway and they saved my stomach because I was traveling by bus. Again today traveling by bus went to burger King for a sweet tea, they claim they don't sell tea. I just marched my little happy self back over to subway and bought me a large sweet tea. I will continue visit subway when I'm in that area, I get good service and they have the food I want.“
“I just stopped here for lunch and wow! The ingredients were fresh and the employees prepared the sandwiches nicely with courtesy. I go to subway frequently and this location has got it! I haven't eaten a sandwich that fast before. I will be back again!“
“Ok...how do you not like a subway.I call this website..YELL..not Yelp. The only folks who post are yelling.I'm sure hundreds of people walk out completely satisfied and not a one writes a review. Piss someone off..and it's hell to pay. Only two employees working their asses off and no one even says thank you.Well, if the owner reads these I want him to know that someone thinks his guys are just fine. Sorry, I don't have any photos.I ate the whole thing.Ok, my only comment.there used to be a few more bread selections..but I'm fine with what I got.“
“You can only order and go. Nowhere to sit, it's in a convenience store. Made a mistake on (a) sandwich out of a group oder, and they made us pay for it, instead of taking the one 6 inch off of the order. So be specific. Otherwise, the kids say the food is fine. Was in the area for a basketball tournament. Nothing else close by for the girls to eat.Vegetarian options: I get a salad with all vegetables...there are tomato, cucumber, spinach, shredded lettuce, black olives, green bell pepper, jalapeños, and yellow peppers.“
“This is one of the better subways I've been to. Is kind of annoying. They don't have black olives though, also didn't have raspberry cream cheese cookies ?. Remember to use your app! I had buy one get one free foot long sub last time I “
“I have ordered from this location several times using food delivery apps, and the order has always been correct and the sandwiches carefully put together. Of course there are higher quality non-chain options for sandwiches around Houston, but these subs are pretty tasty.“
“normally when i come here i have a hard time as the staffs don’t understand english, but today when i came in the guy who made my sandwich handled it VERY well! as i do have an allergic reaction to some things i was glad he changed his gloves and was cautious so i thank them for that!“
“I really enjoyed my experience at this location. I was maybe the last customer, late right before their closing and the young dude at the counter was very friendly. He made my order of two BMT Italian very patiently which was may be the best and tastiest subway sandwiches I’ve ever had in a long time. Great service. Great job!“
“This is the Best subway in Houston?❤️?? the vegetables looks fresh, the store and restrooms are clean. The staff can speak English, Spanish and French, Romain. The women’s employees here are friendly and Gorgeus. I will definitely keep coming here.Vegetarian options: Veggie Party and Veggy Delite“