Subway in Pasadena

“Everything was very good. Restaurant is clean, veggies were fresh . I liked my sandwhich but as a former subway manager I feel inclined to mention that the artist who made my sandwhich did not follow the formulas.... I ordered the same sandwhich from two different locations and they both tasted completely different because the store by Kroger followed formulas and this one didn't . I eat my sandwhich anyway it was still very good. Just something for management to look at it's a small pet peeve of mine“

“When I walked in I noticed the line of people. Then, I noticed the customer ordering was on the phone asking someone how they wanted their sandwich, ordering 3 or 4 total. David was working and handling it like a champ for being solo. Shortly after another employee showed up and together they knocked the line down quickly. Had it not been for the customer on the phone, there wouldn't have been much of a line.“

“This location was spotless clean , when I entered. I went in to simply buy an adam Sandler cup for my wife. And the employee suggested itll be cheaper with the meal since itll only be a dollar. Both Connie and mimi had the absolute best customer service I have ever received in any establishment. These ladies went above and beyond to take care of me and make sure I was taken care of. Subway I hope you know Connie and mimi are of great asset to your establishment. This location is out of my way but itll be my go to subway from now on because of these two amazing employees of yours.“

“The young man that waited on us Friday evening was very nice and patient with my order. He did not make me feel rushed at all. I was there with my granddaughters and he was very patient with our order, and at check out. He was very nice!
The veggies were all fresh, the tuna was delicious, the place was clean.“

“My regular subway! Fast, friendly, and the food is always fresh and on point. Good honest employees here, my girlfriend left her phone on a dining room table and an employee named Marco caught with us in the parking lot before we left and returned her phone! That is rare these days to have employee go beyond! Will be back.. Thanks Marco“

“Was not charged for the meal and when I went to ask for my drinks she said she didn't charge me only charged me for chips and sandwich . Then I wasn't given adjustment but charged full price for drinks. Suppose to have given a discount since I bought a Meal deal! . But she was prob a newbie so I went ahead and let it go. Hope they do better next review!“

“I came in on Thursday and ordered a Foot Long meal, and I had an excellent experience. Rubí provided outstanding customer service and took the time to introduce me to the app and explain how to use it. She was very helpful, friendly, and informative. The place was also very clean, which made the visit even better. Thank you to the two ladies who were working that day—great teamwork and excellent service!“

“I come to this subway quite frequently and Sara (AM) has been one of the best customer service employee's I have encountered in years! She is attentive, very helpful, and always has the best attitude! Sara is a perfect example and model of how to be a great employee!“

“It was great only issue was there was only one girl working the counter. It was fine at first but we ordered 3 sandwiches, and there were 3 people behind us waiting to order. The people that were working in the kitchen area should of stopped what they were doing and help the lady with the orders. I use to work for subway so I know how your suppose to help when busy and they never did come help her. That was my only issue!“