Bear Bay Seafood
TEMPORARILY CLOSED$$ •
1104 W Parker Rd #600, Plano
(214) 432-7764
About Bear Bay Seafood
Bear Bay Seafood Reviews
Unfortunately our review is based off of the lack of service and food. We went in on Valentine’s Day and had to wait for a table to be cleaned which was completely understandable, then we waited over 10 minutes before we could get someone to come over and we asked for waters atleast and they walked away and tended to other tables for an additional 5 minutes before we decided to leave. It was also awkwardly quiet with absolutely none of the tabs on or music…
Unfortunately our review is based off of the lack of service and food. We went in on Valentine’s Day and had to wait for a table to be cleaned which was completely understandable, then we waited over 10 minutes before we could get someone to come over and we asked for waters atleast and they walked away and tended to other tables for an additional 5 minutes before we decided to leave. It was also awkwardly quiet with absolutely none of the tabs on or music…
I love the seafood it’s very good but the place really needs some TLC. The customer service and overall atmosphere have gone downhill. The long wait times were frustrating, and I noticed multiple customers leaving. There was no music, which made the space feel dull. Adding music could really bring some character back to the place & more communication from the servers to the customers. would hate for this place to close down due to lack of customer service & returning customers...read full review
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Bear Bay Seafood offers an array of delectable seafood options, including crawfish, clams, and jumbo shrimps, for $39.99 per adult. The restaurant provides quick service, with food ready in 5-10 minutes. Diners can create their own boil with their preferred spice level and ingredients. While the all-you-can-eat meal is pricey, the seafood is described as flavorful and tasty, though the dining experience can be messy.
According to recent customer reviews, the restaurant has received praise for its food, service, and atmosphere. Customers have commended the flavors and heat levels of the dishes, with one reviewer highlighting the Cajun wine as particularly impressive. The customer service has also been noted as excellent, with the staff quickly resolving any issues that may arise.
However, some customers have expressed concerns about the overall cleanliness and ambiance of the establishment. Mentions of long wait times, a lack of music, and stains on the walls and floors suggest that the restaurant may need some attention to improve the overall customer experience. Despite these concerns, the reviews indicate that Bear Bay Seafood remains a popular destination for seafood enthusiasts.