J. Alexander's Restaurant
American
Hours:
3980 Dallas Pkwy, Plano
(214) 427-4341
About J. Alexander's Restaurant
Customers' Favorites
J. Alexander's Restaurant Reviews
I went to book reservations for a party of eight and was told that they do not do reservations for parties over six. On their website it states if you have a party of seven or more, you need to contact the restaurant to make the reservations. This is very misleading as well as poor customer service. If you have something in writing that says one thing and then do not honor it. I do hope that they will change the wording on their website at some point.
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
J. Alexander's Restaurant in Plano offers a welcoming and comfortable dining experience with consistently delicious food and attentive service. Despite some initial challenges with reservations and wait times, guests find that the effort to secure a Saturday evening table is well worth it. The restaurant has a quiet, romantic atmosphere, making it a great choice for date nights or quiet dinners. The menu features popular dishes like the Texas Redfish, Hong Kong Shrimp, and tender chicken, alongside appetizers such as calamari and flavorful ribs. Guests particularly enjoy the well-prepared drinks and appetizers, with many praising the quality and taste of the meals. The staff, including servers and managers, are attentive, friendly, and go above and beyond to ensure a positive experience. For example, servers have been praised for their responsiveness, and managers have offered complimentary items to make up for delays or issues. The presentation of food is important, although some desserts, like the carrot cake, have received mixed reviews. Overall, visitors appreciate the well-maintained environment, good value for the price, and the friendly team, especially Nick and Kyra, who are noted for their professionalism. Many guests have already made reservations for future visits, reflecting their high satisfaction and desire to return. Despite some growing pains, J. Alexander's in Plano is seen as a restaurant that provides excellent food and service in a relaxed and engaging setting.