Papa Johns Pizza
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Papa John's Reviews
I want to say first off I made a mistake in ordering my pizzas online the website has too much going on and when I called in because I thought my pizza didn’t have sauce on it I found that I had accidentally ordered Alfredo instead of marinara sauce. The GM said he was directed through corporate not to replace mistakes made with online orders. Well I also ordered well done which they were not after calling and being hung up on the first time we contacted corporate who said...read full review
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Papa John's Pizza offers tasty pizzas, but some customers have faced issues with food preparation. In the past, orders included unevenly sliced pies and thin crusts, which caused toppings to fall off. There have also been concerns about how food is handled and hygiene by employees. However, under new management and with the manager Zach, the experience has improved significantly. Zach went above and beyond when a customer's order was messed up with a gift card, providing excellent customer service with good communication and respectful treatment. Many customers now find the staff friendly and the service nice. The food is often praised as delicious, with some noting that the pizzas are made perfectly and not burnt like before. Delivery is usually prompt and friendly, making for a positive overall experience. Despite past problems, many customers now consider this location a favorite and plan to return.