Starbucks Coffee Company
$ • Coffee Shops
Hours:
1701 W Oaklawn Rd, Pleasanton
(830) 402-2049
About Starbucks
Customers' Favorites
Pineapple Passionfruit Refresher
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Starbucks Reviews
Menu
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Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5:30AM - 9PM |
| Sunday | 5:30AM - 9PM |
This Starbucks Coffee Company location is known for friendly staff and good customer service, with baristas who are polite, acknowledge customers, and handle orders accurately. The service is especially praised when using the app, which helps speed up the process, particularly during busy times. Customers appreciate the cleanliness of the store and the hustle of the staff, whether it is slow or busy. The drive-thru typically provides quick access, even when lines are long. However, some issues are noted, such as frequent shortages of menu items, which seem to be due to management problems. There have also been concerns about water service, with one customer being denied water without a purchase, which some felt could be improved for customer convenience. On a positive note, the store has been responsive when customers mention issues with their drinks, offering replacements when drinks taste wrong. Overall, the location is favored for its friendly service, but inconsistent product quality and management issues have been reported.