Luby's
$ • American, Family
Hours:
4840 TX-73, Port Arthur
(409) 962-0261
About Luby's
Customers' Favorites
Luby's Reviews
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Old school, grandma approved food. Even though it's cafeteria style, the service is impeccable. Fresh brewed ice tea and "to go" containers are also close at hand.
Ratings
Menu
Hours
| Monday | 11AM - 8PM |
| Tuesday | 11AM - 8PM |
| Wednesday | 11AM - 8PM |
| Thursday | 11AM - 8PM |
| Friday | 11AM - 8PM |
| Saturday | 11AM - 8PM |
| Sunday | 11AM - 8PM |
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Luby's is a restaurant that requires improvement in its customer service. Some reviewers have reported waiting in vain for a response at the drive-thru, while others have experienced initial phone interactions that left a bad impression. However, once inside, the staff can be friendly and welcoming, with some employees going out of their way to make a good impression. The food quality is also a mixed bag, with some dishes arriving lukewarm. On the positive side, the staff can be patient and courteous when interacting with customers, especially with families. Overall, Luby's needs to work on consistency and attention to detail to provide a better dining experience.