Chicken Shops near Portland, TX

“They’re “passable”. Unfortunately they seem to be the best chicken around. Went in tonight and there was a lot of unnecessary chatter and grab-assing going on. Took several minutes before anyone came to the order counter to take my order and she was still carrying on a conversation over her shoulder with the help in the kitchen while I was trying to place my order. apparently they don’t check and clean the gizzards of the lining anymore if at all, I had over half of the order that still had the membrane on them. There used to be a couple of good managers at this store and the employees were on the ball but not anymore.“

“Customer service is ok most times. Sometimes I get a smile, sometimes I get someone in a bad mood ( that’s just the younger generation sadly) but food is always amazing! I’m a regular with coming for breakfast and delivery’s. Breakfast is always 10/10 but delivery, I’m always missing an item or 2 :(. I also put an order in at 6:45 one day only to be told that their cut off time for deliveries is 7:15. Don see why they couldn’t deliver it when I ordered 30 min before. Overall I love this location. It just needs slight improvement on service and delivery accuracy.“

“I was in the Portland store with family during powerful hail storm on November 1st 2025. The staff was awesome. They seemed prepared for a disaster. Two front doors were shattered and employees moved us further into store. Even after the storm, they escorted us out a side door to avoid broken glass. They continued to be deeply concerned about our damaged vehicle and our safety. As a first responder, I was impressed.“

“great food and chiken 🥹✌️✌️“

“Omg 😲 I was truly AMAZED with JoLyn's awesome CUSTOMER SERVICE 🏆 She's always cheery and welcoming, maje your dining experience TOTALLY AMAZING, Ty JoLyn, you showed great job ethics !!! I always try to visit, when she's working, to see her smiling face 🌝“