Chick-fil-A
$ • Fast Food, Salad, Chicken Shop
Hours:
106 W Campbell Rd, Richardson
(972) 479-8930
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
Stalest fries I’ve ever had from CFA and only 2 sauces given for two whole meals. Woman at the window wasn’t very friendly and made it seem like a hassle that I asked for a drink carrier, even though I explained it was bc my car has small cup holders and wouldn’t fit both drinks.
Overall the worst customer service and food quality I’ve had across all CFA locations.
Food and drive thru are always great but customer experience was lacking today. Had a good size carry out order for the office today and I FAILED to check bags before leaving. Arrived back at office, unloaded the items and delivered the contents to all 9 staff members. Once complete and all empty bags were disposed of, I was missing 3 cookies. Most days not worth the trip back, but I didn't want to fail this employee that ordered them. I returned and advised the manager....read full review
Had the teen employees working outside in 18 degree weather. When it was brought up with management, the concern was minimized and I was gaslight with justification that stores in Minnesota do it all the time, and that the kids are having a blast. I was told they need to keep up with the flow that customers expect. Sales are being placed above safety and well-being of minor employees.
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | Closed |
Chick-fil-A is a popular restaurant that offers a quick and convenient dining experience. With a strong focus on customer service, the staff is friendly and efficient, ensuring accurate and timely delivery of orders. The restaurant is well-run, with an owner-operator who is praised for their exceptional management. Customers often comment on the cleanliness of the establishment and the well-stocked condiments, as well as the efficient handling of the drive-through and dining areas, even during busy times. This location is known for its pleasant atmosphere, making the dining experience enjoyable from the moment customers walk in to when they receive their order. The restaurant also features fun activities for children, such as Bingo, which are popular with families. The food is always fresh and of high quality, with a wide variety of options available. However, there have been occasional concerns about order accuracy. Whether dining in or using the drive-through, customers can expect a mostly pleasant and hassle-free experience, although timing their visit can help avoid long waits, even with two lines operating.