Whataburger

$ • Burgers, Fast Food

Hours:
4817 Waterview Town Center Dr, Richmond
(281) 201-6625

About Whataburger

Whataburger offers good food, but service can vary depending on the staff. Long lines and rude servers can be an issue, especially during holidays. However, this particular Whataburger location is known for its cleanliness and fast service. Customers have praised a worker named Madison for her exceptional service, friendly demeanor, and attention to detail. She goes above and beyond to ensure a positive dining experience for every customer.

Recently, a customer highlighted the outstanding service from JAYLA P., who greeted them with a smile and made them feel valued. This customer expressed that JAYLA's professionalism and customer service skills suggest she deserves a management role. They appreciated the fresh and delicious sweet tea and food, emphasizing the quality of the meal.

While the burgers are always great, some customers have noted that the service can be less than welcoming, with missing smiles and a feeling of being understaffed, which can contribute to long drive-thru wait times. Some have even observed disrespectful behavior from managers toward employees in front of customers, which has affected the overall experience.

Customers' Favorites

Whataburger Reviews

2.5
374 ratings
Restaurantji Rating
5
21%
4
7%
3
9%
2
7%
1
56%
Food
3.0
Atmosphere
2.7
Service
2.5

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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