Cinnabon

Name: Cinnabon
Address: 9715 Potranco Rd, San Antonio, Texas, 78251, US
Telephone: (210) 236-7386
Price range: $
Rating: 3

$ • Bakery

Hours:
9715 Potranco Rd, San Antonio
(210) 236-7386

About Cinnabon

Customers notice a mixed experience at the Cinnabon location near Potranco and a high school. The window facing the road sometimes leads to orders being incorrectly taken, and product may sit on a counter instead of a display case. Some customers report fresher cinnabons in pack compared with individual ones that can be dry. The staff is described as kind, patient and nice, with a gentleman upgrading a cold brew vanilla to a large and rectifying the order gracefully. Service is praised as great customer service and appreciated. The cinnamon roll is expected to be classic, gooey and fresh, but some customers find it old, hard on the outside and not like the classic roll they are used to from Cinnabon. Prices such as $6.29 plus tax are considered high for a roll that some describe as a letdown. The drive‑through is fast and busy, and the combination of Cinnabon and Auntie Anne’s Pretzels is popular. Overall the location shows both great staff and occasional quality issues.