H-E-B

Name: H-E-B
Address: 1955 Nacogdoches Rd, San Antonio, Texas, 78209, US
Telephone: (210) 930-3707
Price range: $
Rating: 4.4

$ • Bakery

Hours:
1955 Nacogdoches Rd, San Antonio
(210) 930-3707

About H-E-B Bakery

H-E-B is a well-loved grocery store with a charm that many customers appreciate. Although some shoppers have noted a decline in service and convenience in recent years, there have been signs of improvement recently. Customers enjoy visiting this location, especially when it is less crowded, such as early in the morning or late at night.

One notable experience involved a cashier named Ms. Olivia M., who provided exceptional customer service while helping a customer find Thanksgiving turkey. Her kindness left a lasting impression. Additionally, the store's wine section has received praise for its strong selection and knowledgeable staff, particularly Dante, who is willing to special order items.

Despite these positives, there are still areas needing improvement. Some customers have expressed frustration over the layout changes, particularly with popular produce items being harder to access, and the bakery focusing on individually packaged items rather than allowing customers to choose from the display. Issues with undercooked bakery items and inconsistent availability of rotisserie chickens have also been noted.

While the store has made strides in enhancing the shopping experience, challenges like empty shelves and some management practices have created frustrations for long-time shoppers. Nevertheless, many still find H-E-B a convenient choice for their grocery needs, especially compared to other nearby locations. Overall, H-E-B offers a blend of helpful staff, a decent selection, and the potential for a pleasant shopping experience.