Papa Johns Pizza

11823 Culebra Rd Suite 101, San Antonio
(210) 521-7272

Recent Reviews

Nicole Weeks

Vegetarian options: YesDietary restrictions: Love itParking: GreatKid-friendliness: Very friendlyWheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Cheesesticks, Chocolate Chip Brownie, Pepperoni Pizza, Large Original Crust Double Cheeseburger Pizza, Extra Sauce

Willie Fortson

I've placed orders here several times seeing that this is the only one that delivers to my address. I'm not one to complain, but every order has either been wrong or has not shown up at all. Not sure what the problem is with this location but issues usually start with management. I placed an order about a hour and a 1/2 ago. And I'm just getting a message saying sorry, but your order is running late and no real answer on when I'll get my order. This is definitely unacceptable.

Atmosphere: 1

Food: 5

Service: 1

Beer Pong

Ordered delivery and it never arrived called the store they looked up the order and said it should be on the way. Said to call back in 15 minutes if it didn’t show up. When it didn’t show up I called again then they told me it was ordered as carry out. Two hungry kids and no pizza or offer to replace order.

Atmosphere: 1

Food: 1

Service: 1

Alexander Morales

I guess I went on a bad day, took forever to get my order, only three employees and pizza was a little burnt.

Atmosphere: 2

Food: 3

Service: 3

M M

Typical inconsistent papa johns

Atmosphere: 2

Food: 2

Service: 2

Marco Polo

Yesterday will be the last time I order from this locationEvery time I order extra sauce and extra cheeseEvery time my pizza comes dry as hell from no sauce and cheese isn't even covering the entire pizza.Lasy employees that can't make an order correctly

Atmosphere: 1

Food: 1

Service: 2

Lupita Sandoval

This store is always wonderful— food and service. The order and time communicated for pickup/delivery are always accurate.

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Brownie, Hand Tossed Pepperoni Pizza

Thelma B.

Ordered some pizza for dinner today. Papa Johns gave me the option for free delivery. The pizza was not delivered on time so I called the restaurant and was told my pizza was ready but they were running behind on deliveries and it would be awhile for my pizza to get delivered. I told them I'd pick up the pizza and asked them to refund the drivers tip. It was at this point that I was told they partner with door dash for deliveries and could not be refunded. Then the door dash driver calls me and was so rude over the phone berating me for picking up my own pizza. No more. I have removed my papa John's app.

Victor A.

We ordered a pizza at 4:40pm. Door dash driver assigned to deliver our pizza by 5:06-5:15pm. We got our pizza at 5:30. It was cold! Called and spoke to a manager who said ge was getting another made and would have delivered shortly. We didn't get that pizza until 6:30pm, same issue, it was cold! Called to speak to manager again but he never came to the phone. Guess he didn't want to talk to me for a third time.

DJ SABZI

DO NOT EAT AT THIS PAPA JOHNS! I ordered the family special, 1 large Works specialty, 1 large 2 topping pizza. I ate a slice of the works pizza. It had a specific bad taste. Tasted like old meat or maybe old rotten ingredients. I asked my spouse to smell it and she second the ingredients smelled of old or rotten meat or ingredients. I called the store and the representative offered to send another pizza. I ate a slice other the new pizza sent to me. I have pain in abdomen and threw up twice. I go back to read other reviews and they are reviews saying similar to my experience. This should be a crime to serve families such low quality food. Dangerous.

Atmosphere: 1

Food: 1

Service: 1

mauricio Lomas

I paid for delivery and tips and overcharged me especially since I had to pick up my delivery. Pizza was cold and no peppers and garlic sauce. Shaq should be ashamed to be promoting this company.

Atmosphere: 1

Food: 2

Service: 1

Jared Jackson

Terrible! Placed my order around 5 pm, got a 90-100 min ETA. Waited 2 hrs for delivery and it never came. Drove to the store and found a line of people with missing orders. They found my order in their system and it still hadn't even been started. Got a refund.

Service: 1

Chelsey Vasquez

Keep up the good work! Delicious and perfection!

Atmosphere: 5

Food: 5

Service: 5

Vivian M

One hour. ONE HOUR to make a single ONE topping pizza. I've got kids to feed. What the actual heck!? Of course I wasn't notified how long it'd take until AFTER I placed the order. Never coming here again.

No Beginning nor End v

The family got sick in the stomach.I myself was throwing up...Never again. We got pizza and wings.So we paid $54 to get sick.

Food: 1

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