Starbucks Coffee Company

$ • Coffee Shops

Hours:
11720 Alamo Ranch Pkwy, San Antonio
(210) 834-6280

About Starbucks

Starbucks Coffee Company is a popular coffee spot known for its friendly staff and consistent quality. Many customers appreciate the smooth running of the store, where drinks are always on point and the atmosphere feels welcoming. The staff members, such as Hannah and Isaiah, stand out for their warm, attentive service. Hannah is praised for remembering regular customers’ orders, staying calm under pressure, and providing a genuine, positive greeting that enhances the experience. Isaiah, who often handles drive-thru orders, is recognized for being super kind, attentive, and memorable, making customers feel valued.

The location also has dedicated employees like Kaysha, who is described as warm, kind, and incredibly personable. She remembers customers, asks about their lives, and creates a friendly, catching-up vibe that makes visits special. Customers feel that her kindness and genuine care add a lot to their experience, making this Starbucks their favorite spot.

While some customers note that the store can be busy, especially during drive-thru hours, staff members handle the rush well. One customer mentioned receiving a delicious flat white despite a busy period, and another pointed out that the staff’s professionalism is consistent. Although some find the prices high and the coffee warm rather than hot, many visit specifically for their favorite drinks like the white chocolate latte. Overall, this Starbucks location is loved for its friendly service, welcoming atmosphere, and staff who truly care.

Customers' Favorites

Starbucks Reviews

3.3
271 ratings
Restaurantji Rating
5
35%
4
13%
3
6%
2
13%
1
33%
Food
3.7
Atmosphere
3.9
Service
3.4

Share your opinion about Starbucks Coffee Company

Restaurantji Rating

The worst. They take forever. Still get the order wrong. Are rude when you ask them to correct it and then want to charge you extra for the things that they forget to put in the drink?!?! We patiently wait 20-30 mins and then have to pay for you not knowing how to make a simple drink???? No thanks. Will no longer be coming to this location.

I love all the wonderful baristas at this location!! They make each and every customer feel special!!!

This place is crazy busy and once you’ve been you can understand why! This crew is amazing - remembering names, orders, and faces of regulars! I love walking in and hearing “Good morning, Brandelyn!” Or pulling through the drive through and without saying anything, hearing “Your order is ready, go ahead and pull up!” It’s clean, aesthetically pleasing, coffees, cups, cards, and fully always stocked! I’m never disappointed!

Read All Reviews(271)

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Hours

Monday 4:30AM - 9PM
Tuesday 4:30AM - 9PM
Wednesday 4:30AM - 9PM
Thursday 4:30AM - 9PM
Friday 4:30AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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