“Miss Juanita, was very kind , respectful , and I really Really appreciate her customer service, not only do I choose to come here because the food is always so freshly cut , and the place is always alway super clean, but their Customer Service is admirable
Thank you for making me feel welcome, I have been to other subways and I’ve gone through 4 different subways and theirs we’re always full of flys and their tomatoes were old and nasty,
Not Here at this location I can always eat fresh food
So thank you for that I look forward to coming/ driving all the way over here from commerce & 24th just to eat good clean fresh food
Thank you Subway
Sincerely Catherine Collins“
“Is it just me or is the evening staff here always so kind to others as well,
Ruben was very calm when the store got super crowded and busy he made not just mine but everyone's order to perfection and was very cleanness i must say definitely recommended employee of the month.“
“I have not been to subway in almost a year. I decided to go again today it was wonderful and worth every penny. Thank you JUAN with glasses came in about 5 pm. Juan did a great job he listened to me and made my sandwiches outstanding, mom loved it thank you again ❤️“
“Raul checked off all the blocks, warm greeting, changing gloves, great customer service skills, and a very high display of care while working on whatever he's doing whether it was preparing food or working the register. He did a great job and should be recognized for his work ethic. Thanks Raul, your work doesn't go unnoticed!“
“Love their sandwiches! The manager on duty was super friendly. The other girl with her was also super friendly. Love how they have new items on the menu. Love their new dippers and their foot long pretzels, churros, and foot long cookies. 10/10 in my book.“
“I love subway, by far one of the best deli franchises in town. They truly live up to their slogan, “Subway, eat fresh!”
This particular subway is interesting, the store is always clean and they’re always stocked on items. I spend a lot of my work lunches here when I’m in the area, so I pay attention to those things
The atmosphere is nice and cozy, and the customer service is pretty great too!
All the workers are super cool except this one guy in the morning, bald guy with a beard, kind of short; always giving me a MAJOR attitude which in turn sours my mood. I hate when he takes my order, I always try to get the other guy to do it; the other guy is super cool.
Anyways the food is pretty good, and I love their selection of chips and drinks, the teas are always fresh as well as their soups and meatballs.
Personal recommendation of mine is to TOAST YOUR VEGGIES with your sandwich (Spinach, bell peppers, olives, and onions are preferred) it’s a game changer on those sandwiches.
All in all, I like having a sandwich during my lunch breaks here and recommend to anyone. The Subway app also has some cool deals and promos so that’s a huge plus as well, definitely get the app if you haven’t already.
Parking is pretty difficult since it’s a shared public lot so be on the lookout there.
Anywho, come by and have a sandwich!“
“My husband and I came to have dinner and we had the best experience. Our order was so fresh and so delicious. When we came in, we had lots of people come in after us and the employee was working on her own, but carrying all her duties with such grace. Providing great service while maintaining good composure. Great job to Cece.“
“Shere did a great job and was super helpful considering it was pretty late at night. Helped recommend super good sandwiches that my family is now hooked on! Number 1 employee and my family knows our sandwiches are gonna be good when she's working.“
“Moved to the Potranco area and this This Subway is amazing extremely clean, great staff, and awesome customer service. I’m comparing to the SE locations Southcross and New Braunfels area which is horrible across the board. Great job Potranco location for putting Subway back on my top five locations to grab some food. Thanks“
“Holy crap this is the best subway I’ve ever been to. I didn’t get the name of the guy who made my sandwich but he absolutely made my day. My sub was SO GOOD 🤤🤤🤤 and he was so kind and friendly! I was already in a good mood but he made me be in a great mood. 10/10 I’m definitely coming back here.“
“Stopped in for a quick carry out. The three young ladies in there were quick, friendly and helpful! They all had smiles on their faces and made small talk while serving my order. This is so rare nowadays, so just wanted to commend these young ladies…keep it up, it’s the small things like this that make the difference!“
“Customer service was excellent with a friendly welcome. The wait time was a breeze. Fresh bread along with the vegetables. I love the option to add extra veggies with out any extra charge. I also like the calorie intake that’s on their menu too.“
“Rueben was the associate that assisted me, he was very cleanly fast efficient, Thorough when asking me what ingredients I would like, as well as very informative with the current combos and deals. Definitely fast and efficient, thank you for the exemplary service and good job team.“
“This particular Subway single handedly is rebuilding my trust in the Subway brand. It’s the best franchise in the area, they make the sandwiches well and the online deals always work here. Other Subways have been pretty bad around here but this one stands out. As long as they honor the online deals I will keep coming. The night crew is who I deal with.“
“I love subway, been to a handful all over the place but this one has go to be the best one. Everyone is super friendly not rude or in a rush. They truly cared about what they do. I equally like how the windows are down so I can see what the food looks like, most have the metal doors up. Plus this location has black olives!!“
“I've been here a few times. Every time I've been the place has been clean, the staff have been friendly and pleasant to talk to, and the food has been delicious. I don't normally write reviews but these workers do a good job at this location“
“Okaaaay hear me out FINALLY THIS SUBWAY HAS GREAT CUSTOMER SERVICE!!!!!
SHOUT OUT TO THAT BOY ISAIAH FOR MAKING OUR SANDWICHES TN!
we literally hated coming here before because the ppl working there were so rude, but ever since they hired him he has great energy positive attitude & just amazing overall! This is our 2nd time this wk coming back just for him!“
“Young lady working tonight, December 9th at 630 pm was the most kind and thoughtful person I have ever encountered. I will definitely be coming to this subway again. Her customer service was outstanding. yall should be glad to have someone like that working for you!“
“After spending the day in the playground we stopped to get food. Got some sandwiches and two personal cheese pizzas for the kids. At that time there was no customers there which was good, the kids were not bothering anyone. Got busy almost at the end though. The service attendant was friendly and patient, and all the time with a smile, the food was great. an“
“Great subway! Stopped because it was on my way home and is now my new favorite! The sandwich chef with the face art was helpful and patient with me as I was ordering for a pregnant wife! I have been to over 25 Subways in San Antonio in 3 months and this is the best one I have been too! Will be back!“
“I was service by Nick and he has excellent customer and he makes the sandwich look like it should be in commercials. I’ve visited multiple times when he was on shift and each time he is friendly and efficient. He makes me feel like I’m getting my sandwich made at home by a good friend. I pass 5 other subways to come to this one because of nicks excellent service and sandwich making skills. I’m military and I’ve been to subways all over the US and in other countries on base and he should be moved to training manager so everyone could feel like family and get a great sandwich“
“I have to say I was really happy when I found the subway in side this circle k or valeros whatever the hell you want to call. I'm not just saying this because mine wife also works there but she's at the cashier box Not at Subway. sandwiches are actually really good the bread is always soft not hard like the other subways around here. meatball sandwich is really good just ask for it with lights marinara on it with white American cheese toasted really really the lady that works in the mornings and lunch is really nice“
“There's a great employee by the name of Allen. R who works here he is great with service kind to customers. An employee that enjoys the job, knows how to run every part of the operation, and can be the only employee present and handle large groups should be appreciated and acknowledged. With employees like Allen this place should constantly have business.“
“I had an amazing experience at Subway thanks to this young short African American man named which I believe was named Trevion. Wow from the moment I walked in, he greeted me with a warm smile and positive attitude. He took the time to make my sandwich exactly how I like it, with attention to detail and care that you don't see every day. you could tell he takes pride in his work. What an amazing young gentlemen hands down one of the best customer service experiences I’ve ever had.❤️“
“Food was great, staff was amazing....quick, efficient, friendly and very helpful. Isaac patiently and kindly mentioned the different options available and helped me by reading out all the available meat options that were so small on the menu board. I had no idea what I wanted to eat. He offered suggestions and made me the best sandwich I've ever had at any Subway! Not only that, but while I was there, I was observing how patient, kind and helpful he was with every single customer....it didn't matter how busy it was. Great food and AMAZING customer service!!“
“Feom the moment I walked into yhos location, I felt ar home. Suer friendly staff and very helpful. I have super poor eyesight and the Mgr, Stephanie, was si patient with me and didn't make me feel like I was taking up too much time. A smile goes a long way and I guess i picked the roght place to have lunch because she was full of smiles not just with me but with everyone there at the time. She acknowledged the customers I'm lone after me to make sure they knew she was aware of them being there. That's a huge plus for me because I'm alwayz taking too long and she didn't make me feel rushed. I got a tnna salad and boy I wasn't disappointed. Clean restrooms and dining area as well 2 huge thumbs up for this restaurant and it's employees!!“
“I've not had alotvof luck with Subways lately, HOWEVER, this location was bringing their A game! The gentleman working was so patient and friendly. Finally, a Subway that actually has the soups they advertise for!! The food was fresh, hot, and so good!“
“For some reason this Subway has THE BEST SANDWICHES. Really fresh, generous fillings, and fresh bread .I have a Subway closer but won't be going there anymore. Thanks for making my lunch so delicious. Great service had my delivered.“
“If you are a creature of habit this is the subway for you! I’ve came at least 2x a week got the same thing every time cute quiet place clean good music Ricki the manager learned my order now all I do is walk in she sees me I run the the restroom to wash my hands when I come out my sandwich is ready at the register with my large cup rang up and everything! Now I come daily !!! Love this subway and love management“
“Staff was polite and courteous my order was perfect just as I requested, food was fresh very delicious! ? Thank you! ?
Parking: Parking not to big but big enough for the establishment
Wheelchair accessibility: Easy doorway entry wheelchair accessible“
“The staff is always kind to me here. Nice location for a subway. The restaurant is always clean and pleasant to eat in. The bathrooms are also clean. Not ever too busy, so it feels nice to be here. My preferred subway out of all the other ones nearby.
Vegetarian options: very customizable food options“
“Kayli the manager, along with Priscilla, Fabian, Joseph, Cierra, and Crystal, consistently deliver outstanding customer service. My orders are always correct, the staff is friendly, and even during the busy lunch rush they keep things running smoothly. This team truly goes above and beyond. My love for this subway is now in my heart forever“
“The very cute alternative guy w pink hair is so sweet and friendly. Made fresh cookies, my sister who was having a hard week really wanted cookies and i drove all the way there bc i placed order at wrong location & was afraid they would have none! Best service ever. Pls give him a raise!!! Like a good raise. Not a 26c one. Im talking extra $1!“
“Today the young man who made my sandwiches presented excellent customer service skills. He was patient, thorough , and had great manners. Usually when I come to this location its someone rushing you or always seeming to have an attitude. But not today. Never seen him before but he knocked out 4 sandwiches by himself while the other sat eating . Thanks for the great customer service young man I almost gave up hope at this location but you saved that. Its the little things that keep customers. I see a future manager keep him around“
“These ladies outdid themselves, my sandwiches were above perfection. Thank you all so much ladies and keep up the AMAZING WORK. I APPRECIATE YOU ALL 🙏 God bless you all and Happy Holidays (I'll be back for sure) 😊💯🔥🤌♥️“
“⭐️⭐️⭐️⭐️⭐️ Excellent Subway Experience!
This was one of the best Subway visits I’ve had! The General Manager was incredibly friendly and welcoming, and the entire restaurant was spotlessly clean. I was especially impressed with how well they maintained safe practices and social distancing during COVID-19 — it really showed they care about their customers’ well-being. Great service, clean environment, and a team that takes safety seriously. Highly recommended!“
“I went in today and had the best experience. Mila made my sandwich and had the biggest smile on her face, so friendly and made the best sandwich I ever had! I was having a rough day, her kindness made it the best day! Thank you , Mila! I loved the churro by the way :)“
“Everyone makes mistakes, but thank you so much to Fern & Sarah who went above & beyond to make sure everything was correct on my order. I really do appreciate them & would definitely recommend this location to family & friends!“
“Went today was helped by a lovely lady. She was informative, very helpful. I was starting a “diet” and she recommended a good healthy option for me. I’m most definitely will be returning. She had a customer walk in, I loved that I didn’t feel rushed out.“
“Had the pleasure of stopping by this Subway, convenient location for me at the time. Got great service, veggies and meats looked fresh. Bread was fresh and soft. The manager, Michelle was welcoming and polite. You can tell she enjoys her job just by her customer service. Thanks for having a great Subway, will definitely be back.“
“Crystal was so nice! She made 4 delicious sandwiches for my family and made them exactly how we wanted them. Thank you Crystal!
I originally approached a guy named Andrew he wasn't pleasant and as soon as I started telling him I had 4 sandwiches he kinda just tossed me to Crystal even though she had just made the previous customers sandwiches. While she was making my sandwiches he was outside smoking a cigarette. While Crystal was on my last sandwich he comes back in while another customer was waiting. He grabbed my last sandwich and started handling it aggressively. I asked him to please let her finish. I gave the rating I gave solely because of Crystal. Im happy she ended up taking care of us!“
“Went here today. I'm usual good at catching people's name who service me well and go above and beyond. So I'm very sad to say and I didn't get her name but this gal she was awesome man. She made my daughter's sandwich to perfection! 🤤 She catered to my needs and giggle and laugh with me and listen to my story and multi-task that sandwich all at the same time yo! 😂 She knew the right amount of condiments and dressing just to put on my daughter's sandwich. So we get to the register. And I of course ask if they have military discount. Cuz I never remember if they do or don't. And you never know if their policy has changed since I have last been which has been months because we have been struggling. So I ask and she say no and apologizes. I said no worries doesn't hurt to ask. And they she ask would you like to make that a meal? I ask Again how much. She tells me. And I'm like oooo Ouch idk if I'll have enough. What's my damage so far. She says $9.52. and I was like um 😅 yeah will just stick with the sandwich. So we get to the tip screen. And I was like um. I know this sounds odd. And I don't want to offend but I want to give you a $0.48 tip. For a job outstandingly well done. I wish I could give you more because you deserve so much more but to be honest we have to stretch this meal out and we about to be homeless on the 30th. But I wanted to show you my appreciation. So please know this comes with kindness and love and not the opposite.
So please if you want great service look for the young lady with long black hair pull back of course in a cap. Maybe Latina like myself. She was very awesome. Thank you so much for making my day a brighter day for the day. At least today is today even tomorrow is still tomorrow.
God bless you.
Jess w.“
“Zoe and Olivia prepared my husband and my sandwiches and I had to tell them what a wonderful job they were doing. I think it disgusting touching the register/money then go back to touching food with out changing gloves but these two ladies attention to cleanliness is outstanding . Zoe switched out her gloves without being asked to, Olivia didn’t touch the register until all our food was done and bagged. Their attention to cleanliness 10/10. Very nice and helpful as well.“
“The staff here was very friendly. And that range means everything they talked about, how they offer a discount through their sister company, attached to them. The store was clean. The only thing I would have to say is I think I got some bad lettuce or spinach because they looked a little wilted, and I felt very sick after eating it.“
“The bread seemed a bit chewy, I had the Italian herb, other than that was very gd, i also had the jalapeño chips they were a tad stale, but they were not expired, so can't really blame the establishment for that, but excellent customer service, and atmosphere..“
“Came with my son & been waiting since 9:00pm and it’s already 9:40pm rn and they close @10pm so the fact no one come out to help us and when I yelled a couple times no one came out and they had a customer eating in the waiting room and nothing and more ppl are coming in and no one’s helping them behind the counterSO EDITED ‼️‼️‼️So from 9pm -10pmWe stayed till someone locked the door cause we petty well thankgod we stayed cause no one came to the door so we went next door to the bar and got some help to see where the subway worker at and me and my best friend and my 4 year old son went to the back to see if they are in the office and we heard something mumbling on the freezer and the little girl who looked like a teenager was LOCKED IN THE FREEZER SINCE 9pm !!!! . At the same time her ride ( mom, sister ) came in and took over but the employee looked scared and her arms were RED and her fingers and lips were different color . SUBWAY DO BETTER !! 2 or 3 ppl working at night shift !!“
“we went last night a gentleman by the name, Julian and a young lady name Joanne helped us with our order very nice and friendly workers as soon as we walk in the door, they welcome us in And right away helped us. We had a question about a sandwich and they gave us every detail. We need more people like them. We really appreciate it Julian and Joanne.“
“I stopped in to get an All America Wrap. Brady was the wrap master of the day. He made my wrap so perfectly. I dined in and enjoyed every bite of it. I vote for Brady to be able to teach his co-workers how to make a wrap as great as he did. Customer Service on Point!
Parking: Easy parking.“
“Subway is always a great choice for a fresh and customizable meal. The ingredients are fresh, the bread is soft, and the variety of toppings allows you to create exactly what you’re craving. The staff was friendly and efficient, making the ordering process smooth. My sandwich was made just the way I wanted, and everything tasted great. Whether you’re looking for a quick lunch or a healthier fast-food option, Subway delivers. Definitely coming back!“