Wingstop in San Antonio

“Delicious quality wings that you won't regret and won't forget. They're all great but I think it was either Parmesan or garlic I liked the least, still fairly tasty
There's a long wait here even when you're one of 3 customers on site.
They kept forgetting my name and took 45 minutes to make an order they said would be 20 minutes
So order ahead“

“Never dined in. Only order to go. Im from Buffalo, and can say their wings are excellent. (I order them extra crispy). The one thing I never understand, is why this place, and others, charge extra for all flappers or all drums, because when all is said and done, preferences are 50 - 50.“

“We are Making Sure that We ONLY Go to the Wingstop On Division Ave. & Nogalitos Ave. They Did it Again With Their Great Friendly Staff and Service. We Live on the East Side and this is the ONLY Wingstop We will Bring Our Business to. Thank You for All You All Do to Make Us Feel So Welcomed. The Smiles Brightens Our Day, Even On Our Rough Day's. Keep Up the Great Work Samantha and You Are So Appreciated for Everything. See You Soon.“

“Ordered online for pick up, food was hot and ready on time, wait was short and facility was clean. John was amazing he helped me take my multiple bags of food and drinks to the card as well as told me it was a pleasure to serve me! 🫶🏾🥰 this for you John!“

“I just placed an order with Jalem (not sure if it's spelled correctly) and they were sooo helpful and so kind on the phone! They were able to get what I wanted and even offered me some options!!!Thank you! Great humans out there do exist!“

“I really like going here but today I didn't arrive and there were no people ordering and I was just ordering, it took 45 minutes to give me the order, other people were served first, they arrived after me, but today the service was not good today sorry 😔“

“I absolutely love Wingstop! It was our first time being at this location but we definitely have no complaints. The customer service was great & so was the food! It was clean in there as well. We loved how spacious it was here because most Wingstops have small eating areas. We would definitely be back & you definitely won't be disappointed.“

“Fresh and greatly prepared wings I’ve had from a wingstop for a good while. Not busy at the time we went. I felt the staff could have given better customer service. Not very approachable in my opinion, and 2 other friends of mine felt the same about their service.“

“There was a young lady by the name of Monique at this location. She did an excellent job very professional working in the register serving drinks. handing out orders, cleaning table, and during the rush she was very calm, very professional and did an outstanding job as I was eating lunch. I was observing her work. She deserves to be recognized as well as the crew that was working with her. We came in Corpus Christi with a small group of 10 people during the rush-hour and she did an amazing job as well as her crew managing the kitchen“

“I placed an order for 10 traditional wings asked for all flats they said it be an up charge of $2.50. Which I think is crazy when they are quick to put all drums in an order why don’t they up charge $2.50 on all drums as well. I don’t get it cause get a order with all drums it crazy work never spending my money here again“

“I been to lots of wingstops and some are great and some are ok. This place is great and I say that cause I was greeted when I walked in and Nikita was so nice and has great customer service. Good people are hard to find. Keep up the good work ma'am.“

“Great phone customer service from Lillian and in person she was very courteous when confirming our order. We were coming from a graduation late on Wednesday and she made our celebration dinner that much easier. thank you for excellent customer service.“

“Wings were great... Once I got them. I placed an order online, prepaid, and showed up at recommended pickup time. They said they didn't get the order and maybe I sent my order to another location. I showed them my online receipt and they were like 'Ohhh'. They said they were working on it. Long story short I had to wait an extra 30 minutes in the dining area. No apology, offer for water as I waited. The cashiers were too busy talking to each other than paying attention to the customers. I literally saw an order come out and sit on the counter for over 15 minutes before realizing it was for a customer already waiting.
No the cooks fault at all. The wings and fries were delicious. Cashiers on the other hand were slacking.“

“I had ordered food through the online ordering system. It automatically chooses to have a door dasher deliver. Long story short, after a failed and cancelled delivery from the dasher, calling back and forth to the cs team for Wings Stop and for door dash.

The manager of this store was kind enough to let me re-order and pick it up. I think they upgraded our fries to a large and also gave us brownies for the mishap. I’m extremely appreciative, all we wanted was wings today. We know accidents happen, but they did everything they could to make sure we got our food.

10/10 for me!“

“I just want to acknowledge the manager on charge on Wednesday, May 7 at 6:45 PM. I called in an order over the phone and asked if they would be able to take my order and bring it out to me as I had broke my foot and it would be hard for me to carry the food out of the store. She was very helpful. Took my order over the phone, took my payments and then brought me my order Service was fast and friendly 10 thumbs up for great service. I believe her name was Sydney.. The location is 1604 and Bandera.“

“Had a such a great experience I usually go to the one on West Ave since it’s closer but this is going to be my go to place worth the extra 15-20 min drive walking in we got welcome in and every other person who walked in were greeted. Staff were friendly and working hard this place was clean staff attended to the dirty table asap my boyfriend went and told the staff this was the best food and service we had at any Wingstop. Other places we see staff playing around playing loud music not paying attention to customers. Keep up the great work and kudos“

“I ordered delivery, the food was hot and tasted fresh. genuinely a very good Wingstop the wings were not dry at all and the fries were great. some of my boneless wings were the wrong flavor & the coke was underfilled but regardless i still think 5 stars since the wings tasted so good i didn't even mind“

“Went there and food was hot and fresh. Wings were perfect and the fries as well. Our cashier by the name of J was super kind and friendly. When we walked in he greeted us with a big smile on his face and Made us feel welcomed. When we were sitting down he’d come by and ask us if we needed anything else. That was so sweet of him. Good job J.“

“Food was what I expected which wasn't bad AT ALL. Ordered the spicy korean and Hawaiian. The cashier was kind & patient & even did her job with offering us a promo. The restaurant was busy with online orders & walk in orders so our order took a while (which is understandable). Taste ✅️ customer service ✅️“

“Stopped by for a bite. The young man who took my order was exceptionally courteous and kind. I believe his name was Joe. The wait did take some time for a carry out order so come prepared to wait a bit (3:02-3:22). However, a warm greeting can greatly enhance the overall experience.“

“Anna is absolutely amazing, she handled a terrible situation from Another location and made it right w no questions and qualms. We had originally ordered wings from the 17230 Autry Pond road. The order was over fried and all theming were extremely dried/rubber. We were unable to go back and when I called to get the order remade the manger hung up on me and my husband and refused to work with us. Mind you we spent a lot of $. We had no idea there was a rule that a reorder must be rendered within 14 days. Left us to believe the management needs work and unfortunately they lost customers permanently and the 281 location gained us as loyal customers. Not only was everything correct on our remake order, but it was fresh and delicious. Much thanks to Anna and her team for excellent customer service. It is apparent you are a quality manager. Highly recommend 281/Evans location.“

“Typical wing stop...nothing spectacular, but not bad either. Nice variety of sauces. Wings and boneless for our party of 5 on a Thursday evening were rated as average compared to other wing places. Fries are also average. Seating was about half full, but we saw many more takeouts during our time than in-house orders. Service was friendly. It was also neither very quick nor overly slow. Overall cleanliness was good...the drink station was a bit disorderly.“

“If u want patient team members who help you and make sure what you and your family needs is efficient for you, come see the team at this wingstop location!!! The whole team, especially Ricoangel, was awesome!! He provided the greatest customer service to me and for that I'm so thankful, cause that type of service is so hard to come by in some fast food restaurants. We will definitely be back!! Thanks for all that you did in making sure my order was the right 1 for me and my family Ricoangel!!“

“Very good food took a minute to be made but you can’t rush perfection! The staff was friendly and nice a staff member actually helped me out with my flat tire and funny enough taught me how to do taxes..thanks❤️ i won’t be sharing there name incase this review gets them introuble

All images shown are foods i ate at this establishment! Keep it up Wings up Negativity Down!!“

“Mannn, the tenders were way too small this time 😔
And they didn’t give me as many fries as they used to, but it’s alright, I’ll let it slide bc I know they’ve got new employees, and I’ve been in their shoes lmao.
Either way, still got love for Wingstop. 🫶🏼🫶🏼🫶🏼“

“Employees here are always attentive manager as well she does stop to attend to customers needs. The Employees do know to attend when they see a customer that needs help. I seen cooks help out with drinks and even helped the cashiers with making sure we get our food while it hot and fresh. I definitely been here a few times and seen everyone getting along and making sure customers come first. Music is always on point. I enjoy the drive just to get to this location. I'll continue to keep making the trip to this location.“

“Order ahead guys unless u intend on eating inside.
Takes around 15-25mins for a dine in order.
25 mins when it's Friday sat Sunday.
Because that's when Americans celebrate the end of a week.
Don't be afraid to ask on a time check for the order.
The chicken takes 12 mins and extra time of you want it well done. So keep that time in mind when you order.

Have a good day San Antonio“

“To the girl who I had a encounter with yesterday between 9:00 - 10:00pm, pls do not work night shift anymore. I was simply calling for a general question & it was very clear you weren’t in the mood to answer. I’m sorry if yesterday was rough on you.“

“I give 5 stars cause I LOVE WINGSTOP BUUUUUT tell me yall don’t see a clear bite off one of my wittle nuggets lmao is it cause i ordered nuggets dam im sorry maybe i can get a free meal in this failed economy, PS: i still ate the wing that was bitten im not gonna die but if i died i wouldn’t want yall paying for my funeral cause if yall did!!! Yall better cater to my people full of WINGS ??“

“My husband and I frequent this location very often. We had a recent bad experience, which made us almost decide to go somewhere else, or to leave the franchise entirely. Upon leaving feedback, the shift manager that I spoke with reached out, and apologized for our recent bad experience. The shift manager even went out of their way to make the situation right for us (which they really did not have to do). Because of the professional manner of the shift manager, the accountability and the willingness to make it right, my husband and I have decided to continue at this location. The manager did everything she could to make it right for us, and we had a much, much better experience the second go around. Definitely visit this location due to the service of employees, kindness, professionalism and the all around calm quiet atmosphere and as always, delicious food. The employees are always cleaning the dining room, and we always have had great service and employees checking on us to make sure we are satisfied.“

“Today I sit down and ate Wingstop going to take so long to get my food but it's pretty busy if I give you my wings and I noticed and it's not the first time but I thought I was tripping Wingstop does not season their chicken they just put the flavor on it then chicken That's kind of crazy“