Panera Bread offers a mixed experience, with some customers expressing disappointment in declining food quality and service, while others praise the delicious turkey chili and soft bread. One reviewer had a negative encounter with a mid-level manager but was impressed by Lynn, the assistant GM, who provided excellent customer service. Another regular enjoys the pick-two option, particularly the chicken caesar salad and broccoli cheddar soup, and appreciates the great bagels available. Additionally, customers mention Trina, who serves coffee daily; her great attitude and service are highlighted as a pleasure to encounter. While some items may not meet expectations, encounters with Lynn seem to guarantee a positive experience. However, there are reports of issues such as not receiving everything included in the pick-two and the soup being watered down. Customers are advised to be clear with their orders and manage expectations when visiting this location.
Panera Bread offers a mixed experience, with some customers expressing disappointment in declining food quality and service, while others praise the delicious turkey chili and soft bread. One reviewer had a negative encounter with a mid-level manager but was impressed by Lynn, the assistant GM, who provided excellent customer service. Another regular enjoys the pick-two option, particularly the chicken caesar salad and broccoli cheddar soup, and appreciates the great bagels available. Additionally, customers mention Trina, who serves coffee daily; her great attitude and service are highlighted as a pleasure to encounter. While some items may not meet expectations, encounters with Lynn seem to guarantee a positive experience. However, there are reports of issues such as not receiving everything included in the pick-two and the soup being watered down. Customers are advised to be clear with their orders and manage expectations when visiting this location.