Popeyes Louisiana Kitchen

2316 E 5th St, Tyler
(903) 525-9523

Recent Reviews

Leon Boyd

the girl that took the order at the drive thru was rude as hell

Food: 5

Service: 1

Mike Daniels

How Hard is it to put a Cone in the Second DT Lane to let people know it’s Closed ?I have Now been to this location 4 Times in the last 2 Months. All Visits have been Tuuuurible. I actually got Food ONE time.WASN’T MINE. This is Just Sad.

Atmosphere: 1

Service: 1

crazeeone4life

Lobby was closed and food is always cold at this location and it used to be really food.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: 3 Piece Chicken Combo

Gaby Parker

Food was fresh which we appreciated considering our long wait in line. The doors to the inside were locked which was extremely odd considering we were there in the middle of the day (guessing they were short staffed but IDK). Customer service was slow but okay. Overall, it was okay but i won't be going back.

Atmosphere: 1

Food: 5

Service: 3

darius lindsey

Waited 1 hr and forgot to bring food outside this location needs to be shut down the have teenagers in there that do not know what they are

Atmosphere: 1

Food: 1

Service: 1

Juan Hinojosa

Too lazy to have the lobby open and blame it on short staff even if they are not short staffed

Bonnie

This is the third time in a row that they didn’t give me what I paid for.Last time I ordered and paid for 2 chicken sandwich meals and 2 apple pies. They only gave me 1 chicken sandwich meal and didn’t give me the rest of the food.This time, I bought 2 chicken sandwich meals with fries, and after I already paid for it, the guy said “Oh we’re out of fries” and I said “Oh okay, well then I’ll just get the sandwiches” and he said “Uh.. so you want your money back for the fries? I don’t know how to do that.” So I said that I’ll just take red beans and rice as the sides.And then they didn’t even give me the red beans and rice!And the sandwiches were extremely dry.We will not be coming here anymore.

Atmosphere: 1

Food: 1

Service: 1

Reggie Battee

Try to give them a chance ,service bad order always wrong I try again in a few

Atmosphere: 1

Food: 1

Service: 1

Janay Bell

Love the new manager, she’s always moving in the store. She’s not like most managers who only direct. I walked in today and she putting up a truck delivery,other times she’s packing orders, cooking, taking orders and directing. I’d be drained.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice

Oscar Padilla

Bad service cold food mash potatoes bad waste my money employee showing his underwear with a brown line os $hit nasty owner must be proud of his staff will not comeback never

Atmosphere: 1

Food: 1

Service: 1

Dionne Brackens

They are hilarious employees.. love the vibes and how they get

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans and Rice

Klendrick Reddic

Worse service ever.. took 5 minutes before anyone said a word to

Atmosphere: 3

Food: 2

Service: 1

Night wood

they deserve 0 stars. they close 2hours early than what they’re supposed to . on top of that, they can’t even open when they’re supposed to. Extremely rude customer service at night. Waited at the box for 15 minutes then I finally got “I’ll be right with you” then waited another 10 minutes no reply what so

Atmosphere: 1

Food: 1

Service: 1

Ryen Martinez

don't waste your

Atmosphere: 1

Food: 1

Service: 1

Mike Vestal

Closed / Changing fryers?

Atmosphere: 1

Food: 1

Service: 1

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