Jersey Mike's Subs in Waco

“This is a good location for Jersey Mike’s. Depending on what day you go you’re gonna get somebody who might not know what they’re doing, but they usually have someone there that does that can assist them. It’s nice that they offer curbside pick up.“

“I really didn’t want to write a review but within the last year service has really gone down hill.
(Previous staff back around 2023 was amazing nice and fast)
I usually place my order online I know the estimated time is just a guess but I always give an adequate amount of time before arriving. This is the 2nd time I have arrived and my food was not ready. Example, ordered food at 1153am estimated time for it to be done 1215pm. I arrived at 1225pm. My food was not ready. It was sitting in a line of other sandwiches that had come after my order from walk-ins. They really need to come up with a new process or hire people who are specially set to online orders. I will say today y’all had one chick that moved like a sloth. Like I swear her only speed was slow. I’m sure all the other employees know who she is so I’ll leave out a description. Not giving this location a Low star review cause I love the food but whoever owns this franchise really needs to under cover boss this location soon cause things need to change before it loses customers.“