Firehouse Subs Webster
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About Firehouse Subs
Firehouse Subs Reviews
239 ratings
I asked for extra veggies on my sandwich but when I got home there was next to nothing on it.
Good food and good service
The past 2 times we have gone to this location, our order has been completely wrong. The last time our sandwiches weren't toasted and there was hardly any dressing. They tasted dry and not like firehouse subs at all. The person working seemed to be in a bad mood. I will not return to this location again.
Firehouse Subs Webster offers delicious food with attentive and friendly staff. Despite some complaints about customer service and long wait times, the team manages to work together efficiently, even during busy periods. The restaurant is known for its great sandwiches, including the popular smokehouse. Customers appreciate the friendly service, with staff like Scarlett going above and beyond to ensure a positive experience. Many visitors mention that the sandwiches are tasty and filling, with fresh vegetables and a variety of protein options. While there can be longer waits due to being understaffed at times, the overall atmosphere is welcoming, especially during quieter weekday afternoons. The restaurant features many tables, some easily moved to fit larger groups, and tall windows that let in lots of natural light, making it a pleasant place to enjoy a meal. The staff, including the owner, have shown appreciation for first responders, adding a special touch to the dining experience.