Schlotzsky's
$ • Sandwich Shops, Caterers, Pizza
Hours:
12709 I-45, Willis
(936) 666-5537
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Schlotzsky's Reviews
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The young lady working at the window tonight was an absolute delight. She obviously loves making people laugh and absolutely made my night. I would 100% go there again just for that sweet sweet girl.
First off, I will NEVER do business with this establishment EVER again! I sat at the order screen maybe 3 minutes before saying “hello” to which a voice simply says, “give me a minute”. Mind you, there was only one car in front of me, but 5 minutes later she asks to take me order; for 40 years it’s always been the same thing: large original. She asks if I mean “monster” and I say reply that I want a large, she says that there’s a medium and monster, (what happened...read full review
Ratings
Menu
Hours
| Monday | 10AM - 8:30PM |
| Tuesday | 10AM - 8:30PM |
| Wednesday | 10AM - 8:30PM |
| Thursday | 10AM - 8:30PM |
| Friday | 10AM - 8:30PM |
| Saturday | 10AM - 8:30PM |
| Sunday | 11AM - 7PM |
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Schlotzsky's is a popular spot for many customers, with praised customer service and friendly staff. However, some customers have experienced issues with order accuracy, as they have been wrong more than once. The turkey avocado sandwich is highly appreciated for being well-made and delicious, with the right temperatures for different ingredients. The quality of sandwiches and sweet tea can vary, leading to inconsistent experiences. The restaurant can sometimes be messy, with crumbs and left-over messes from previous diners left on tables. Servers are often friendly and prompt to resolve issues, but some reviews mention that staff may be new and still learning. Food quality is generally good, although some customers have found the flatbread to be undercooked or sloppy, and the potato soup to taste old. The front staff is attentive, but cleanliness at the tables can sometimes be neglected. Prices are considered high by some, making it an occasional dining choice. Despite these issues, the staff's friendly service and the tasty sandwiches keep customers coming back.