Ice Cream Shops near Kamas

“For over 50 years we’ve been coming here and the food has been excellent. In the 70’s we would bring our kids here on Saturdays on the way back to Salt Lake from the cabin. The servers were smiling and friendly and even wore matching aprons. They would come to the table to take our orders and were very attentive. If we needed anything they were quick to please. It was a happening place with an upbeat atmosphere. The sodas and shakes were a highlight along with the amazing burgers and fries. We always wanted to leave a good tip and the kids’ highlight was the penny candy … especially the Swedish fish! We always left feeling treated like family. The next generation of staff carried on the tradition and continued to care about customer service as well as serving great food. Then about 10 years ago things started to change. It was no longer a very personal experience. For the most part the food remained great. This next generation of staff was somewhat aloof Then management started making changes to make their business easier for them. Serving customers’ needs became a much lower priority. Their hours and days open started to fluctuate. No more waiters coming to the table to take orders. Now you stand in line and feel pressure to order quickly, reading the menu while standing up. You pay then and are asked to “answer a few questions” on the touch screen, ie select a tip %. Crazy because you don’t know how good the service is going to be. Not only that, there is no motivation for the servers to be helpful or learn people skills to increase their income … and it shows. The message is “You’re just lucky we’re even open and will bring you food” They now close at 4:00 just before dinner time and are not open on Saturday’s. The chocolate soda my wife has been getting for 50 years came out with very little chocolate sauce. When she asked for a little more the 16 year old server said that’s the way we always make it and if you want more we’ll have to charge you a dollar. Penny candy? Heck no, it’s gone along with the attitude that the customer is impotent.
If the food ever starts to go downhill Granny will really turn over in her grave.“

“We love dairy keen. Every time we are Heber we stop here. The quality of the food is always excellent, the chicken strips and fries are the best I've ever had.“