“This is the first time I went to this location. It was a Friday night around 7 pm, and we were the only customers there at the time. Three friendly young men were working. My sandwich was made exactly to my liking. This location has a drive thru, which is a nice benefit. The restaurant was clean. It has a public restroom that requires a code to be punched in to use it. One of the staff let my husband in. This can be inconvenient if you want to use the bathroom and a staff member isn't available to let you in, but this wasn't the case with us. Good food and good service ?“
“I think this specific location is awesome as far as service and quality, my main issue is with subway itself, not this specific franchise. They got rid of the spicy Italian sandwich and are now making it the “hotshot Italiano” that forces you to pay for extra cheese even if you don’t want the extra cheese. It’s getting more and more expensive and they are finding more and more little ways to charge you extra and I think it’s pretty ridiculous. The website also has also been constantly not working which means there’s no way to use any coupons because they won’t accept them in store. Again no issue with the location or workers, but because of the menu and website changes it’s just unfortunately hard to eat there anymore.“
“Good service I came in about 2 days ago 2 young men working one of the men working who made my sandwich was very respectful he had long blonde hair made my sandwich very quickly and rung me up very fast definitely recommend will be back soon!“
“Part 2 from Tiffany J 4stars 2 guys1 bad salad to 1 bomb saladbut sometimes I say I want a 12 " cuz what is 6" salad anyway. Its my meal I generally get a meal. LOVE SUBWAY SALADS NOT HERE THOUGH! There was maybe a cup 1/4-1/2 of salad that took up a 1/3 of the bowl lil bowl at that no spinach a lil lettuce like 7 peperchinis and 4 olives 3 slivers of onion. I was starving and looked at it and cried I ended up eating it cuz I sat trying to get ahold of the store which no one answered or it seemed if they did it was a pick up and hang up for 45mins i paid almost $8 -9 bux for nothing so I took my but down there furious we the people are constantly gettin screws prices up quality and amount of product down I am on strict budget so to even eat out at this point in our economy is a luxury. I knew better then to let my daughter go there but I know it's a franchise and wanted to give them another chance at this point owners are being let down and they need to know. There management is losing them 1000's just on poor performance. So i went to store with an attitude and by surgery wound all irritated crying wanted managers info and owners info. I was greeted by 2 amazing young men that the horror show I was at the time didn't bother them one bit. They politely said they couldn't give me owners info but they understood and would make note of my complaint and take my info and would make sure they got the message personally as for manager she was the one my daughter dealt with and would definitely give me her info. I was like no I'll give you my info just have owners contact me there's a big problem in the store. The young men with out missing a beat one grabbed a bowl and the other said now please ms. Let me make you a proper salad I was like no I don't even want one now. He said well I think since you haven't had much to eat prolly be hungry later let us take care of it please we apologize. My friend was let them make you a salad so I was actually so impressed by their attitudes there maturity kindness and patience we as Gen X era have so much to say about millennial and Gen Z's I was so happy to deal with these 2 young men who did everything right who dealt with me appropriately who was prolly thinkin I was a Karen but never once made me feel like it they heard me they apologized and quite frankly went above and beyond to make me happy and they did. I thank you boys for validating me for making me feel like my order mattered. And re-establishing my faith in customer service and just being decent humans I have rarely come across in the industry lately. And I will got to that Subway to order now but will walk in to make sure one or both are working that shift or to be fair just to make sure the few I know are awful aren't working before i order there i like to keep my money local and think these owners are trying to hire better employees so not fair to just cut them all off. Im sure their sales are noticeably low. Anyway way to bring back a disgruntled guest/customer that's hard to do.. you guys are valued employees I'd be proud to have you guys on one of my crews definitely deserve a raise and promotion. You deserve a round of applause and standing O four outstanding service. The management team needs to be dealt with. To the owners you are losing a lot of revenue just from poor customer service which is the one thing the store controls 100%. Let alone the money your losing in bad management.“
“My experience at this subway today was phenomenal. The gentleman who took my order was so kind and clear. It's difficult to find staff in this industry that put in that little extra bit of effort (rightfully so) but he did. I have visited this subway many times and no staff member has ever been even close to as wonderful as he was. So thank you Ernie for all that you do.“