There was a pebble in my burrito. At first I thought it a piece of bone, but no, it was a rock fragment. I approached to a lady that said was the manger and showed it to her. Just smiled and nodded. Said nothing.
Atmosphere: 1
Food: 2
Service: 1
Doug Esplin
No meat on Enchilladas. Won't be coming back. Other better options in slc airport. Some Costa Vida locations have a scale to ensure consistency. That would be a good idea here considering all the reviews complaining about lack of meat.
Atmosphere: 2
Food: 1
Service: 3
Michael Wheeler
Wow the food is good. The meat was a bit dry so if you visit when the meat is fresh, might taste better. The rice and beans were terrific. It is quite cramped for a dine in experience so you might be forced to eat elsewhere.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Taco Meal
Whitney K
Coming thru SLC every other week & look forward to cafe rio since they don't have one where I live BUT I'm done with this location. AWFUL every single time. This time they were so focused on making sure they charged extra for my meat I didn't get any dressing. <1/3 the meat, 1/2 the lettuce of other locations, poor service. There's better options in the terminal
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
Lazeralien B
The beef burrito has tubes in it. Disgusting!
Food: 1
Jenny Briggs West
They closed 10 minutes early and we're incredible rude about it. Literally laughed at me. Not professional. Not willing to negotiate to follow their own policies. ROUGH experience.
Atmosphere: 1
Service: 1
Shayla Chedwick
Staff at this location are always rude. I asked for a lid for a kids cup and the employee rolled her eyes and then when I said thank you she ignored me twice. Not the first time I’ve had a bad experience with the staff but definitely the worst!
Atmosphere: 1
Food: 3
Service: 1
Succ Man J
I came to eat here while waiting for my flight, the food was okay but the girl who was taking my order was extremely rude and short tempered with me for no reason. I was able to get her name from another employee apparently she’s a manager there. Her name is jenny. people like her should not be working places like this.
Atmosphere: 1
Food: 4
Service: 1
DrPrang Dentist (prang_piyarat)
Try it when flying with Delta to SLC
Qi Shao
The order-to-go kiosk is a joke. Ready to wait an hour and miss your flight.
Please send someone from corporate to witness your workers!!! Especially the Hispanic lady at the lettuce bar. Absolutely atrocious food service. Smallest portions, they don’t even try to give you a decent amount. It’s like 1/4 size of a chipotle bowl. Stay away, like other reviewers said “worst food in the airport”
Atmosphere: 3
Food: 1
Service: 1
Tim Bassett
Horrible place. The workers don’t speak English, and they get mad at you for not being able to communicate. That was wild. All I was asking is what was in the smothered medium sauce on my burrito. There was a chunk of random food in it. They couldn’t figure out what I was asking. They finally brought a manager out who came out and said it was egg. And instead of answering the questions, she told me I need to be patient with people who can’t speak English. I can’t eat egg, so that was why I was concerned. Also, it’s always so dirty here. Food everywhere in every container it shouldn’t be. Definitely need to stop going here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito
Lauren
The many many times I’ve been here it hasn’t been a great experience. I use the mobile app and it’s never ready on time. The staff and manager have never been helpful. Makes me sad because all the other cafe rios in SLC have been so wonderful! I will not be ordering from the airport location anymore.
Atmosphere: 3
Food: 4
Service: 1
M M
Ordered a chicken quesadilla from the to go pick up area. When I received it, I noticed there was very little chicken on it. A section of it had nothing but the flour tortilla and maybe a little cheese. Went back to the pick up area and complained that there was hardly any chicken on it for which I paid extra. The young girl looked at it, poking through it with her gloved finger and said there was chicken on it. I said there was very little of it. She showed it to another lady who asked if I would like her to make another. I replied yes and she complied with my request. The second quesadilla had more chicken than the first, but still skimpy on the amount. Will not return to this restaurant. When fixing food, the one preparing the food order should think how he/she would want the food if he/she were receiving the order. If ordering food from here, go through the line and observe them making your order.
There was a pebble in my burrito. At first I thought it a piece of bone, but no, it was a rock fragment. I approached to a lady that said was the manger and showed it to her. Just smiled and nodded. Said nothing.
Atmosphere: 1
Food: 2
Service: 1
No meat on Enchilladas. Won't be coming back. Other better options in slc airport. Some Costa Vida locations have a scale to ensure consistency. That would be a good idea here considering all the reviews complaining about lack of meat.
Atmosphere: 2
Food: 1
Service: 3
Wow the food is good. The meat was a bit dry so if you visit when the meat is fresh, might taste better. The rice and beans were terrific. It is quite cramped for a dine in experience so you might be forced to eat elsewhere.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Taco Meal
Coming thru SLC every other week & look forward to cafe rio since they don't have one where I live BUT I'm done with this location. AWFUL every single time. This time they were so focused on making sure they charged extra for my meat I didn't get any dressing. <1/3 the meat, 1/2 the lettuce of other locations, poor service. There's better options in the terminal
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Salad
The beef burrito has tubes in it. Disgusting!
Food: 1
They closed 10 minutes early and we're incredible rude about it. Literally laughed at me. Not professional. Not willing to negotiate to follow their own policies. ROUGH experience.
Atmosphere: 1
Service: 1
Staff at this location are always rude. I asked for a lid for a kids cup and the employee rolled her eyes and then when I said thank you she ignored me twice. Not the first time I’ve had a bad experience with the staff but definitely the worst!
Atmosphere: 1
Food: 3
Service: 1
I came to eat here while waiting for my flight, the food was okay but the girl who was taking my order was extremely rude and short tempered with me for no reason. I was able to get her name from another employee apparently she’s a manager there. Her name is jenny. people like her should not be working places like this.
Atmosphere: 1
Food: 4
Service: 1
Try it when flying with Delta to SLC
The order-to-go kiosk is a joke. Ready to wait an hour and miss your flight.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Please send someone from corporate to witness your workers!!! Especially the Hispanic lady at the lettuce bar. Absolutely atrocious food service. Smallest portions, they don’t even try to give you a decent amount. It’s like 1/4 size of a chipotle bowl. Stay away, like other reviewers said “worst food in the airport”
Atmosphere: 3
Food: 1
Service: 1
Horrible place. The workers don’t speak English, and they get mad at you for not being able to communicate. That was wild. All I was asking is what was in the smothered medium sauce on my burrito. There was a chunk of random food in it. They couldn’t figure out what I was asking. They finally brought a manager out who came out and said it was egg. And instead of answering the questions, she told me I need to be patient with people who can’t speak English. I can’t eat egg, so that was why I was concerned. Also, it’s always so dirty here. Food everywhere in every container it shouldn’t be. Definitely need to stop going here.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burrito
The many many times I’ve been here it hasn’t been a great experience. I use the mobile app and it’s never ready on time. The staff and manager have never been helpful. Makes me sad because all the other cafe rios in SLC have been so wonderful! I will not be ordering from the airport location anymore.
Atmosphere: 3
Food: 4
Service: 1
Ordered a chicken quesadilla from the to go pick up area. When I received it, I noticed there was very little chicken on it. A section of it had nothing but the flour tortilla and maybe a little cheese. Went back to the pick up area and complained that there was hardly any chicken on it for which I paid extra. The young girl looked at it, poking through it with her gloved finger and said there was chicken on it. I said there was very little of it. She showed it to another lady who asked if I would like her to make another. I replied yes and she complied with my request. The second quesadilla had more chicken than the first, but still skimpy on the amount. Will not return to this restaurant. When fixing food, the one preparing the food order should think how he/she would want the food if he/she were receiving the order. If ordering food from here, go through the line and observe them making your order.
Atmosphere: 2
Food: 1
Service: 1
The worst food in the airport!
Atmosphere: 1
Food: 1
Service: 1