I’ve been a regular at this restaurant for a long time and usually have good experiences, but my most recent visit made me uncomfortable. While I was paying, the employee looked at the screen and asked me, “No tip or cash tip?” Then added that “they don’t like seeing 0.” What made it more awkward is that I typically leave cash as a tip, but I hadn’t even finished the transaction yet before being questioned.
I understand tipping is common, but it should never feel like an obligation or something customers are singled out about directly. Being put on the spot like that takes away from what is otherwise a nice place to eat. I still enjoy the food, but interactions like this can make loyal customers feel uncomfortable and hesitant to return.
Andrea Garcia
Only place Ill eat pho and sushi great atmosphere and service.
Atmosphere: 5
Food: 5
Service: 5
Hong Mình
Below-mid overall experience. The food was just okay, nothing memorable. Our server was kind but never checked on us. We were waving to get attention and no one noticed, even though it wasn’t busy.
The food runner dropped plates pretty hard, which felt a bit uncomfortable. Paying felt awkward as the server held the tablet across the table without letting go, making it feel pressured to tip even with the terrible customer service. I don’t think it was worth the 195$ I spent here. Maybe we came on an off day? Their sister restaurant, Sapa, is better.
Atmosphere: 2
Food: 2
Service: 1
Mateo Mendez
I want to start out by saying that I’ve been going to this specific Fat Fish since 2015, and for the most part the experiences have always been good. However, I went today (1/24/26) around the time the West Valley location opened and this experience was subpar and the service was horrible. Our server kept making weird remarks from the moment he came to our table, and seemed put out. While checking us out, he also said he does not remember who ordered what because “he has so many tables”, but it was the tone and attitude behind this comment that was bothersome. The food is always great, but between my experience today, the menu prices increasing every other time I go in, and them trying to nickel and dime customers for something as small as a side sauce, I don’t plan on giving this business more of my time or money. It’s a shame that their service is seemingly getting worse.
Atmosphere: 2
Food: 4
Service: 1
Cole Spencer
Fat Fish delivers every time—super fresh rolls, bold flavors, and quick, friendly service. Great spot for sushi cravings without the fuss. Consistent, tasty, and always hits the spot.
Atmosphere: 5
Food: 5
Service: 5
DAWN W
Food was good !
Atmosphere: 5
Food: 4
Service: 5
Colleen Wagner
Waiting 10 min for someone to acknowledge you waiting for a table is crazy. There were patrons there but there were open tables. All the staff looked at the line of 4 people me and my husband and 2 other people who walked in. I’d rather spend my money somewhere else…..monster sushi was great sat right away and food was great.
Service: 1
Grishe69
What a fantastic place that combines all my favorites into 1 place, pho, sushi, and AYCE!!!! Get yummiest
Atmosphere: 5
Food: 5
Service: 5
gracie lopez
Fat Fish is very delicious sushi and tastes fresh. We got the Kamakazi and it was my favorite roll. It’s also clean, id definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
John
Fat Fish is my happy place. I feel like Happy Gilmore when I eat there.
We are from Houston, where good food is standard. I was pleasantly surprised by this sushi. I loved the citrus on top of the rolls. What a great idea. This isn’t a thing yet in Houston and I fell in love with it. Great meal overall. Our server was also wonderful. She was polite and fast to deliver and had very good conversation.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sushi
Corrie Gustafson
Great food, great service.
Atmosphere: 4
Food: 5
Service: 5
Ryan Burningham
Delicious pho and also amazing beef soup. Lots of options but just super tasty
Atmosphere: 4
Food: 5
Service: 5
Tommaso Mauro
Great place for business lunch; the food is awesome!
Atmosphere: 4
Food: 4
Service: 4
Adriana Covarrubias
Been coming here for years! My daughters LOVE it! Favorite rolls are aloha and red violin! I tried the Maui Wowie, I believe and it was incredible!!
I’ve been a regular at this restaurant for a long time and usually have good experiences, but my most recent visit made me uncomfortable. While I was paying, the employee looked at the screen and asked me, “No tip or cash tip?” Then added that “they don’t like seeing 0.” What made it more awkward is that I typically leave cash as a tip, but I hadn’t even finished the transaction yet before being questioned.
I understand tipping is common, but it should never feel like an obligation or something customers are singled out about directly. Being put on the spot like that takes away from what is otherwise a nice place to eat. I still enjoy the food, but interactions like this can make loyal customers feel uncomfortable and hesitant to return.
Only place Ill eat pho and sushi great atmosphere and service.
Atmosphere: 5
Food: 5
Service: 5
Below-mid overall experience. The food was just okay, nothing memorable. Our server was kind but never checked on us. We were waving to get attention and no one noticed, even though it wasn’t busy.
The food runner dropped plates pretty hard, which felt a bit uncomfortable. Paying felt awkward as the server held the tablet across the table without letting go, making it feel pressured to tip even with the terrible customer service. I don’t think it was worth the 195$ I spent here. Maybe we came on an off day? Their sister restaurant, Sapa, is better.
Atmosphere: 2
Food: 2
Service: 1
I want to start out by saying that I’ve been going to this specific Fat Fish since 2015, and for the most part the experiences have always been good.
However, I went today (1/24/26) around the time the West Valley location opened and this experience was subpar and the service was horrible.
Our server kept making weird remarks from the moment he came to our table, and seemed put out. While checking us out, he also said he does not remember who ordered what because “he has so many tables”, but it was the tone and attitude behind this comment that was bothersome.
The food is always great, but between my experience today, the menu prices increasing every other time I go in, and them trying to nickel and dime customers for something as small as a side sauce, I don’t plan on giving this business more of my time or money.
It’s a shame that their service is seemingly getting worse.
Atmosphere: 2
Food: 4
Service: 1
Fat Fish delivers every time—super fresh rolls, bold flavors, and quick, friendly service. Great spot for sushi cravings without the fuss. Consistent, tasty, and always hits the spot.
Atmosphere: 5
Food: 5
Service: 5
Food was good !
Atmosphere: 5
Food: 4
Service: 5
Waiting 10 min for someone to acknowledge you waiting for a table is crazy. There were patrons there but there were open tables. All the staff looked at the line of 4 people me and my husband and 2 other people who walked in. I’d rather spend my money somewhere else…..monster sushi was great sat right away and food was great.
Service: 1
What a fantastic place that combines all my favorites into 1 place, pho, sushi, and AYCE!!!! Get yummiest
Atmosphere: 5
Food: 5
Service: 5
Fat Fish is very delicious sushi and tastes fresh. We got the Kamakazi and it was my favorite roll. It’s also clean, id definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Fat Fish is my happy place. I feel like Happy Gilmore when I eat there.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We are from Houston, where good food is standard. I was pleasantly surprised by this sushi. I loved the citrus on top of the rolls. What a great idea. This isn’t a thing yet in Houston and I fell in love with it. Great meal overall. Our server was also wonderful. She was polite and fast to deliver and had very good conversation.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Sushi
Great food, great service.
Atmosphere: 4
Food: 5
Service: 5
Delicious pho and also amazing beef soup. Lots of options but just super tasty
Atmosphere: 4
Food: 5
Service: 5
Great place for business lunch; the food is awesome!
Atmosphere: 4
Food: 4
Service: 4
Been coming here for years! My daughters LOVE it! Favorite rolls are aloha and red violin! I tried the Maui Wowie, I believe and it was incredible!!
Atmosphere: 5
Food: 5
Service: 5
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