Jimmy John's

330 John Carlyle St UNIT 140, Alexandria
(703) 836-5160

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Recent Reviews

Truly one of the best experiences … I placed an online order and didn’t realize until I was home that one of the sandwiches was missing. I called the store and the woman who answered the phone (I wish I got her name) apologized profusely, made the sandwich, and delivered it to my home personally. Just … wow. Above and beyond. Thank you!
Been coming here for years. I've always had a great experience until now. Ordered a giant turkey tom with onions and extra lettuce. What I received was the paltriest pinch of lettuce I've ever seen. JJs, do better please.

Edit: I am realizing now that JJ's receipt printout most likely confused the employee, thinking "X lettuce" was "no lettuce". In that case, JJ's corporate, make the receipts clearer, or train your employees...
I've been going here for years now (im old now) and i have to say that the staff experience I had today was excellent and i only wish i knew the staff members names. If it helps for management to reward them - it was an online order (I usually order in person because the staff is very kind) and when i arrived it was not on the pickup shelf. no biggie. i sat down at a booth. within seconds i was asked by staff my name to confirm my order which i appreciated. several minutes...

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