Shake Shack

$$ • Hamburgers, Hot Dogs, Fast Food, Wine

1100 S Hayes St space h25, Arlington
(703) 454-0552


Take-Out/Delivery Options


Reviews for Shake Shack

First time at Shake Shack today. My family had been telling me how great it was, and I was not disappointed. The food was excellent, but what really prompted me to write the review was the staff. Every single person who worked there went out of their way to be friendly and provide top notch service. Management should be proud of their staff! I will definitely be back and recommend it to others.

The customer service and quality of products is better here than in other Shake Shacks I've been in (well, only two others, but still). It seems they really emphasize good customer service. I'll say an extra star for that. The burger I had was more oily than I'd like and I felt the fries weren't as fresh as some other restaurants. But as a chain burger place and as a Shake Shack in particular, I would say they were not outside of expectations.

Oof if this was any other place it'd be two stars, but admittedly I can never get enough of Shake Shack even when done wrong...Have had a long string of annoying mishaps ordering from this location and today was no different.The good: they are making quick work of the COVID-19 takeaway, briskly ready in like 5-10 minutes neatly packaging online to-go orders in tall bags complete with individually packed ketchup and napkins.The bad: Sounds like they could afford to take a full review

More Reviews(130)


Monday 11AM - 7:30PM
Tuesday 11AM - 7:30PM
Wednesday 11AM - 7:30PM
Thursday 11AM - 7:30PM
Friday 11AM - 7:30PM
Saturday 11AM - 7:30PM
Sunday 11AM - 7:30PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.