“I just had a five star experience at this extraordinary Dunkin’ Donuts! I’m not sure why the reviews here are so low because they should be much higher!
Hassan just helped me order my breakfast and he knew exactly what I wanted before I even placed my order! His customer service is second to none and he will go very far in life! He made my day and asked me about my day. He also explained that he loved my energy which made me happy :-) keep up the great work Hassan. You’re an amazing man! You give Dunkin’ Donuts a great name keep up the great work!!“
“We love starting our weekends at the Dunkin' Donuts in Purcellville! The breakfast here is always fresh and delicious, from the perfectly cooked breakfast sandwiches to the yummy donuts. The coffee is a real highlight—smooth, flavorful, and always brewed just right. It's become our weekend ritual to grab breakfast here because the quality is consistent and the service is fast and friendly. Whether we’re grabbing a quick bite before a busy day or just enjoying a relaxing morning, Dunkin' in Purcellville never disappoints.“
“Today when I went to dunkin donuts I ordered a decaf large iced coffee with 3 creams, when it came it tasted like water and was the color of milk. This was in the drive through so I walked inside and asked them to remake it. The two boys showed me how the decaf was really light today and they didn’t know how to fix it. Luckily there was a lovely young lady there who suggested she make me a decaf americano which was perfect and tasted amazing. She is an amazing problem solver and extremely smart and kind, I didn’t get her name but this was at 12:00 on Sunday the 26th and she was the only girl there. I hope she is recognized for this amazing save and quick thinking/problem solving.“
“We had an issue with our over the phone cake order. Unfortunately it was not correct but Patti the manager handled it in a very professional manner. Despite the error the cake was good. Ordered a replacement cake that was correct! However the cake portion was slightly overcooked. Patti and her staff went above and beyond to ensure our satisfaction. Thank you!“