“We had an issue with our over the phone cake order. Unfortunately it was not correct but Patti the manager handled it in a very professional manner. Despite the error the cake was good. Ordered a replacement cake that was correct! However the cake portion was slightly overcooked. Patti and her staff went above and beyond to ensure our satisfaction. Thank you!“
“We love starting our weekends at the Dunkin' Donuts in Purcellville! The breakfast here is always fresh and delicious, from the perfectly cooked breakfast sandwiches to the yummy donuts. The coffee is a real highlight—smooth, flavorful, and always brewed just right. It's become our weekend ritual to grab breakfast here because the quality is consistent and the service is fast and friendly. Whether we’re grabbing a quick bite before a busy day or just enjoying a relaxing morning, Dunkin' in Purcellville never disappoints.“
“Today when I went to dunkin donuts I ordered a decaf large iced coffee with 3 creams, when it came it tasted like water and was the color of milk. This was in the drive through so I walked inside and asked them to remake it. The two boys showed me how the decaf was really light today and they didn’t know how to fix it. Luckily there was a lovely young lady there who suggested she make me a decaf americano which was perfect and tasted amazing. She is an amazing problem solver and extremely smart and kind, I didn’t get her name but this was at 12:00 on Sunday the 26th and she was the only girl there. I hope she is recognized for this amazing save and quick thinking/problem solving.“
“They truly make my day!
This Dunkin’ is part of my daily routine, and honestly, it’s one of the best parts of my morning. The team here is always so welcoming and upbeat—it’s like a burst of positive energy first thing in the day. My coffee is always spot on, and they somehow manage to make it taste just right every time. Whether I’m picking up a mobile or in store order, the service is quick, smooth, and always with a smile. It might just be coffee and breakfast, but the way they do it really makes a difference. Huge thanks to the whole crew—you all make my mornings better!“