Dunkin'

8501 Midlothian Turnpike, Richmond
(804) 320-3260

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Recent Reviews

This location is typically fine. However, this morning I stopped there thinking I had plenty of time before I had to be at an appointment I had. I ordered through the mobile app, and not only did I end up waiting 15 minutes in the drive through line, when I got to the window they thought I was the person behind me and and tried to charge me before I asked whether the charge had gone through the app. Then, they forgot part of my food order, which I didn't notice until after...
The younger man running the window this morning was such a breath of fresh air. In a world where good customer service is hard find, he was polite, friendly and had great customer service skills!
Service was very good. When there didnt have the dounut I ordered they took care of it and gave me a different option.
My drink was made wrong and I was given the wrong sandwich.

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