$ • Donut Shops, Bagels

8501 Midlothian Turnpike, Richmond
(804) 320-3260


Take-Out/Delivery Options

Reviews for Dunkin' Donuts

This Dunkin is by far the worst one I have ever been to. It took them 5 minutes to respond to the drive thru, with three workers present. I was told at the window that they were out of croissants so I continued to order another breakfast menu item and was replied to with major attitude that they aren't doing any breakfast foods.... at 11am... and it was not blocked off the menu. I proceeded to order a frozen coffee and donut in which my coffee had to inches of pure sugar at the...read full review

Don't waste your time here. Girl at the window asked me several times for my order (which was literally an iced coffee with cream and NO SUGAR) Wanted sugar free flavoring (which is SUGAR FREE SYRUP) and they looked at me like I had three heads. So I asked for an iced coffee with ONLY CREAM no flavoring since they didn't know what I was talking about (I explained this several times) and what did I get? A FREAKING COFFEE WITH SUGAR. First and last visit.

I gave it a 2 because the window girl was so sweet an appologetic and the food quality is standard Dunkin' but the service was terrible. I was stuck in line for over 30 minutes and I was sitting 10 minutes at the window before being asked to pull ahead and wait...for a bagel wiyh cream chease. Its either a new untrained staff or they didnt care. Not what you need on a mornong commute.

More Reviews(21)


Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 5AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.