Tropical Smoothie Cafe

Name: Tropical Smoothie Cafe
Address: 190 Southgate Sq, Colonial Heights, Virginia, 23834, US
Telephone: (804) 518-5498
Price range: $
Rating: 2

$ • Juice Bars & Smoothies, Vegan

Hours:
190 Southgate Sq, Colonial Heights
(804) 518-5498

Menu Order Online

About Tropical Smoothie Cafe

Tropical Smoothie Cafe offers a mix of experiences for its customers. While some find the staff and food quality hit or miss, others enjoy the clean atmosphere and friendly service. The Advocolada and Acai Berry Burst smoothies continue to receive positive feedback for being flavorful and well-made. However, recent reviews indicate concerns about food quality, as one customer reported receiving OLD STRAWBERRIES in their açaí bowl, leading to disappointment. The atmosphere has been described as cold and uninviting, with some customers feeling that the service can be stand-offish and staff appearing too busy or annoyed.

Ordering online remains a convenient option, with orders typically ready on time. However, there have been issues with incomplete orders, such as a customer who received only their drink during a delivery and faced difficulties in communication with the store. Fortunately, a staff member named Jolie addressed the issue and provided good customer service by remaking the missed item. Although the smoothies are delicious, some customers express frustration with long wait times, especially when the workflow seems disorganized. Overall, while Tropical Smoothie Cafe has potential as a favorite spot for smoothies like the paradise point, recent experiences suggest improvements in service and food quality are needed.