Customers` Favorites
Customers` Favorites
“I stopped by Dairy Queen today for lunch after about six months, craving some cheese curds. As I waited for my order (which was prepared promptly—kudos to the team!), I stood near the soda dispenser and witnessed a truly beautiful interaction between a customer and a young woman working behind the counter.
According to my receipt, her name was Kristen, though I didn’t check her name tag to confirm. Regardless, this young woman displayed an incredible level of patience, kindness, and professionalism. The customer she was assisting seemed to be going through a difficult time—he appeared unsettled, anxious, and jumpy. While he wasn’t disruptive, it was clear that he needed extra guidance, as Kristen had to repeat herself and carefully explain things to him. Despite the challenges, she remained calm, attentive, and compassionate throughout the entire exchange.
In a time when great customer service can feel like a rarity, and when many young employees seem disengaged or indifferent, Kristen was the complete opposite. She was present, gracious, and kindhearted—qualities that made a lasting impression on me.
I don’t know who her parents are, but they raised an exceptional young woman. I don’t know who hired her, but they made an excellent choice—and they need more like her. In fact, we all do. Watching her interact with that customer filled me with pride and hope.
So, to Kristen: Thank you. Your kindness did not go unnoticed. You made my day, and I’m certain you make a difference in many others’ as well.
For the record, if her name wasn't Kristen, my order was 21, 2/26/25 at 12:32:51pm.“
Customers` Favorites
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“Stopped in last night and tried the new hand scooped flavors! They were all delicious and the staff was super friendly!“